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96%100%45 votes

Hai Di Lao (Clarke Quay)

AsianChineseSeafoodSichuanSteamboat
This popular steamboat chain from China has opened its first overseas outlet in Singapore. Food served is the typical Sichuan style hot pot with a selection of meats, vegetables and sauces. While waiting for a table, customers will be treated to complimentary drinks, snacks and even a manicure.

Daily: 10:30 - 03:00

+65 63378626
$49 based on 45 submissions
Dinner (12 votes), After Work (10 votes), Ala Carte (9 votes)
The Hungry Bunny

Totally worth the hype and price

For the full review, please see http://thehungrybunnie.blogspot.com

If you hate queuing, try to dine over weekday lunch, or anytime after 11pm. Apparently, those times are off-peak, and there's no real need for reservations. Another plus point: free parking over weekday lunch hours!
 
 Because we didn't have to wait for a table, the snack and mani stations weren't opened; there was no need for such freebies to distract us from rumbling tummies. No biggie, I'd take no queue over free snacks any day!
 
 Still, the frills were all there; the rubber hair-ties to tame flyaways, the plastic ziplocks to protect your phones from drips, the microfibre cloth to clean your spectacles, the aprons to maintain your pristine clothing. All complimentary, of course.
 
 And, the stellar service standards blew us away; this was one of those occasions where the hype was totally lived up to. Our waitress was ever so smiley, and always seemed to magically apparate to assist in skimming the scum, or help form those perfectly shaped balls of fish paste or prawn paste, or simply to recommend the must-trys in the mind-boggling array of ingredients on the iPad self-serviced menu.
 
 Service aside, the food was excellent, albeit a smidge pricey considering that there's no cooking involved here. The ingredients were sparkling fresh, and the soup bases, the mala and chicken, were robust and rich in depth. I was never a fan of mala, as I've always found mala hotpots to be overwhelmingly spicy; the numbing chilli obliterated any other flavour. 
 
 But, Hai Di Lao's Sichuan Spicy Mala soup base was addictively good; it was layered and I could actually taste the peppercorns and dried chilli elements grounded in the chicken-and-pork bone base. The Chicken Soup ($22 for split soup hotpot), on the other hand, was sapid with the sweetness of wolfberries, earthy shitakes and oyster mushrooms, and the heady distinctiveness of half a black chicken.

Must trys include:

1) mixed paste - it's like a DIY fish/prawn/shrimp/spinach ball that's ultra fresh and tasty

2) handmade noodle: purely to watch the live show by the noodle master

3) cod fish slice: best fish here IMHO

4) black pork: better than the pork belly

5) US beef slices: nicely marbled, very tender

The HGW community like this place for...

  • Handmade Noodle11 votes
  • Chicken Soup Base9 votes
  • Steamboat with ingredients of your liking7 votes
  • Black Pork6 votes
  • prawn paste5 votes
  • premium beef5 votes
  • Black soya milk3 votes
  • Read more Must-try Dishes
Community submitted Favourites:
Overall
Based on 45 votes
Food/Drink
Value
Ambience
Service
07 Dec 2014 • 579 reviews • 21 followers

Totally worth the hype and price

For the full review, please see http://thehungrybunnie.blogspot.com

If you hate queuing, try to dine over weekday lunch, or anytime after 11pm. Apparently, those times are off-peak, and there's no real need for reservations. Another plus point: free parking over weekday lunch hours!
 
 Because we didn't have to wait for a table, the snack and mani stations weren't opened; there was no need for such freebies to distract us from rumbling tummies. No biggie, I'd take no queue over free snacks any day!
 
 Still, the frills were all there; the rubber hair-ties to tame flyaways, the plastic ziplocks to protect your phones from drips, the microfibre cloth to clean your spectacles, the aprons to maintain your pristine clothing. All complimentary, of course.
 
 And, the stellar service standards blew us away; this was one of those occasions where the hype was totally lived up to. Our waitress was ever so smiley, and always seemed to magically apparate to assist in skimming the scum, or help form those perfectly shaped balls of fish paste or prawn paste, or simply to recommend the must-trys in the mind-boggling array of ingredients on the iPad self-serviced menu.
 
 Service aside, the food was excellent, albeit a smidge pricey considering that there's no cooking involved here. The ingredients were sparkling fresh, and the soup bases, the mala and chicken, were robust and rich in depth. I was never a fan of mala, as I've always found mala hotpots to be overwhelmingly spicy; the numbing chilli obliterated any other flavour. 
 
 But, Hai Di Lao's Sichuan Spicy Mala soup base was addictively good; it was layered and I could actually taste the peppercorns and dried chilli elements grounded in the chicken-and-pork bone base. The Chicken Soup ($22 for split soup hotpot), on the other hand, was sapid with the sweetness of wolfberries, earthy shitakes and oyster mushrooms, and the heady distinctiveness of half a black chicken.

Must trys include:

1) mixed paste - it's like a DIY fish/prawn/shrimp/spinach ball that's ultra fresh and tasty

2) handmade noodle: purely to watch the live show by the noodle master

3) cod fish slice: best fish here IMHO

4) black pork: better than the pork belly

5) US beef slices: nicely marbled, very tender
04 Nov 2014 • 5 reviews • 0 follower

Quality food with great waiting evironment

This restaurant is quite famous among Chinese. The prices are quite ok in China mainland, but it's a quite expensive in SG as a steamboat restaurant. This might be how they position different from others. From the good rating and peers recommendation, quality food and excellent service are the unique selling points. Expecially when you go there and wait outside. They offer free flow and snacks and games for you to spend time. Just the waiting time is too long, it's normally 2 hours without booking. If book for dinner, customers need to book 2 weeks in advance. It's quite ridiculous as a steamboat restaurant yet it reflects how good they are in the contrast. I don't know how others can control within 40-50 per person, 2 of us ordered 3 kinds half beef and some vege it easly costs 70-80 per person. The smell is so good that when you approach you can smell it 500m away. An amor drinking downstairs talked to his friend, what smell is this...
24 Sep 2014 • 3 reviews • 0 follower

Quality food with service staff who takes initiative

Service staff was highly attentive. Upon learning it was my friend's birthday, surprised her with a birthday song and fruit platter.  We didnt expect it too. 

Check out the noodle dance ! It was more than the dance, the taste and consistency of the noodle was excellent . 


17 Sep 2014 • 11 reviews • 0 follower

Superb Service and fresh ingredients

The service is really good and personable. Service staff are friendly and helpful. They are also very attentive to your needs which makes dining there  a very pleasant experience. Food is also fresh and the black chicken soup base is super yummy! Glad that we didn't have to wait for too long for our reserved table. 

Read here for more info: http://merryberriesworld.blogspot.sg/2014/08/hai-di-lao-clarke-quay.html
03 Aug 2014 • 44 reviews • 1 follower

Excellent service and quality food

They are known for their extremely great service such as providing free medicure and free flow of snacks/drinks during your waiting time. And of course their good quality meats and broth! After hearing the epic hype about how great the food/service at Hai Di Lao is, I made a reservation on a Friday night. As usual, it was already crowded at 7 pm but we were well taken care of in terms of having a seat and getting our drinks.

Full review: http://jacqsowhat.blogspot.sg/2014/08/hai-di-lao-hot-pot-clarke-quay.html

Unlimited serving of fruits, desserts, pickles and 20 over different sauces. Note that this is chargeable at $4 for each person. We were not told about it but we realised after scanning through the menu. So once you take something from the sauce bar, it will automatically charged into your bill. For the broth, we had Ma La and Black Chicken w Herbs. I personally like the black chicken one while the Ma La was too oily and spicy for my liking. Note that 2 soup base is charged at $20 flat. Recommended sides are Select Beef, Black Pork and Handmade Dumpling/Noodle. After reading, you will come to realised that dining at Hai Di Lao isn't cheap at all. For a table of 2 diners, the bill came up to almost a hundred buck - but it is certainly satisfying.