Opening hours
- Daily
11.30am – 2.30pm, 6pm – 10.30pm
Would you return to this place?
Based on 32 reviews
| Definitely 22% | Probably 13% |
| Not Sure 16% | Probably not 16% |
| Definitely not 34% |
Average
Approx. S$35 – 45 per pax
Based on 25 reviews
Specialities
No reviewer input yet.
-
Hanabi...NOT!
Jan 30, 2008Having been alive for so long, I think the dining experience I had at Hanabi is so far THE WORST.
I went there for dinner with my friends sometime last year. Since I had a heavy lunch earlier, I decided to go for ala carte instead of the buffet dinner.
From entering the restaurant to sitting down, I have had 4 reminders by 4 different staffs there that people having ala carte cannot eat buffet food. One reminder is fine, but 4 TIMES??!!
2 of my friends were late so upon arriving, we were sitted in this manner.
O O M
O O X N
O - friends having buffet
M,N - Friends who were late (having buffet)
X - me having ala carte
I ordered a miso soup with pork belly slices (which I reckon tastes not bad) and was waiting for my lunch to digest more before I order a dessert. In the midst of waiting, I browsed at the buffet menu (out of curiosity).
Something in the buffet menu caught my eye (Giant Onigiri or something like that) and I told my friend to order to let me see how it looks like coz I might order it when I visit Hanabi in the future.
Time passed and while I was chit chatting with my friends, I noticed a staff (like a manager there) approached me. (Actual conversation forgotten but the context is here)
Her: "Can you change your place with friend N?"
Me: "No. I don't want. Why I need to change?"
Her: "You need to change coz you are having ala carte. People having buffet must sit together. Like this is very confusing."
Confusing? What is so confusing? 6 buffet, 1 ala carte. How can this be confusing? If the restaurant find this simple arrangement confusing, REMOVE ala carte dinner! You all being confused is NONE OF MY BUSINESS! Why do you wanna control how your customers sit?
From her tone of speech and the way she talked, she is obviously suspecting that I was stealing buffet food to eat. In order for them to monitor me better, she told me to change my seat.
I WAS BEING TAKEN AS A THIEF!
I swore never ever to go back to Hanabi again. -
worst. ever.
Oct 4, 2009worst ever place i have even stepped into. it just went downhill from the moment one steps in.
1)ordering.
waiters took orders on tiny pieces of paper.
BUT ACTUALLY they were prob just drawing on that white sheet nodding like a bobblehead creature waiting to end service. because everything you order. only a fraction will be actually written down and given to the kitchen and out of that fraction now divide it by half and that is what actually arrives at your table. amazing system. this well oiled system is prob the only efficent part of the resturant. as it happened every single time. wait for it. yes every single time.
2)question-ing
now you may question why dont i just ask for the food.
i shall now re-live what is now term as
"classic bullshitting 101" i bet it was in their training manual
so it goes
.table empty.
me: "can you check on our food please"
waiter: -frazzled expression as if something so very foreign was said for a few seconds- ok no problem.
.table still empty. 10 mins.
me: "excuse me but our food is still not here can you check on the outstanding orders"
waiter: -stares again - sorry i dont know if we can do that actually (and she said this )
.stared at her till i think she realized how off her last sentence was.
waiter: errrrrrrrrrrrrrrrr wait arh.(walks off suddenly)
.table still empty. 15 mins.
waiter:(finally coming back) they are cooking it now
.table still empty. 20 mins.
me: "can you check on our food again"
waiter goes to check.
waiter: "you dont have anything outstanding"
.dot.
other examples are plenty but moving on.
3) of food
out of the two rounds of food that actually made its way from the kitchen on the epic journey all the way to our table. it tasted like pre packed sushi from supermarkets. sub par food on the mark all the way. the only thing that i still remember was the beansprouts.
4) of cake
to find the cake. was like frodo and destroying the ring. it took them another 15 mins to find the cake from the kitchen. how does one lose a whole cake.
so. if u still want to visit hanabi.
take care of your mental well-being.
bring your happy pills.I also recommend this place for
Others : wasting money Spent about
S$39 / paxWould You Return?
Definitely Not -
Worse experience i had with buffet places Odeon tower: HANABI
Nov 24, 2008this article is type by my friend, which is describing our experience at Hanabi located at odeon tower. with some addition by me.
Expecting a fine dining experience at Hanabi Resturant located at Odeon Towers. We were quickly proven wrong. Not only were we greeted with bad services with half our orders missing most of the time, we were also under the constant scrutiny of a particular waitress who was giving us a stare down. When confronted by one of my acquaintances as we were about to leave the place, an unpleasant remark was made that particular waitress. While most of the staff there are decent, a small handful of them are just hooligans. It is not that I have anything against hooligans, as they too need a job, but my advice to them, please do not play hooligan at work. This makes me wonder, how much is the G.E.M.S campaign actually helping Singapore to improved its service to make worthwhile the 10% service charge we are actually forking out? Go the extra mile for better service? Food for thought for our local service sector in the FnB.
WARNING Wall of texts. But read on for the ((GREAT)) customer experience at Hanabi Odeon Tower.
Visited Hanabi japanese restaurant the north bridge outlet at Odeon tower on 22nd November 2008 at 1910hrs, the restaurant serve ala carte buffet for dinner, my friends and I had looked forward to a great night. My friend had called and booked a seats for 6 pax but 2 of my other friends decided to come along so upon reaching we requested to add on 2 more seats, the joker of a waiter told it in our face. "Oh. Fully book. U booking only 6 people. Impossible to do it. No" We were like taken aback by the IMPOSSIBLE but still as we don't really feel like going out to hunt again so we tahan. Need to like plead him at his mercy to help out.
Then after 4 minutes of internal-discussion the waitress say follow her. We did. Took us walk one round around the restaurant then came back to the seat near the entrance which was the one that we reserved. Look at it a while and say: "We add two chair for u all can?" We were like... Can't they just do that from the start? Never mind... No management skills fine.. We swallow it down.
The waiter gave us 4 menus and walked away. Ask for order also need to call 2 to 3 different service staff then got chance to order. Ok we also take it never mind because maybe they busy. No serving of water, hot tea etc.. Nothing.. Never mind. Maybe trying to let us buy the more expensive drinks they selling. We let it go..
For first round, we ordered 2 plates of Moriawase Sashimi(Mixed Combi) and some other dishes. Sashimi, consisted of Sake(salmon), Hamachi(yellow tail), Ika(squid), Tako(Octopus), Maguro(Tuna), and Tai(Sea Bream). All tasted quite fine. But the sea bream.. All 8 of us agreed on the fact that it has like some weird fishy smell that we never tasted before throughout the years we ate such sashimi. 8 Person can't be wrong. But since we already ate a piece each, serving wasn't really gigantic so everything else left some bits and pieces only, we just stacked the plates onto the left over since there wasn't any room for new plates.
(To add in, throughout the dinner, the following happened:
1. Amount of orders they left out from our ordering was amazing. Have to call 3 times for the fried toufu then it came one miserable lukewarm piece.
2. The waiteress like got nothing better to do can keep standing less that 3 meters away from us and stare at us after the following incident which will be explained below occured. We asked her if there's a problem she say no. Ask her if she can don't stare or stand a bit further away or something she say she no wrong what. Stand there only what. Then give the glare then walk off. Miss Wanying)
When we were about to stop eating, the manager [Mr Richard Ang] (we know because he was the only one wearing different.) came over and asked:
Manager: The sashimi got problem? because i see the few pieces of fish left and we will charge to the bill if you all don't finish it." (Proceeds to take the used plates stacked on top of the fish away and push the plate of sashimi to us)
Us: Ya. Actually there is. Your sea bream has a weird smell leh.. Thats why we left it.
Manager: Oh you should have told us. We Change for you. (5 pieces of sea bream left with lots of radish etc left only) if not we Charge you. Now what i will do is i bring to kitchen check and see got problem. (walks away)
(We know about the wastage charge. But jesus christ.. A few pieces of sashimi u want to kick up a fuss???)
Us: Ok.
(2mins later *he didn't even go into kitchen. Only went to the waiter's corner talk to the waiters. Eye Power.)
Manager: Oh we checked. Fish no problem. U must eat or we will charge.
(Remember the fact we already stacked the plates up on the fishes? He expects us to EAT.)
Us: What?? Did you even TRY?? Ok FINE. Now take it as we eat it all up. If any one of us here get an upset stomach or food poisoning. Do you bear the concequences?
Manager: Oh ya sure we will take responsibility. Our fish fresh come every morning one no problem. Cannot be just one plate of sashimi got problem what. We serve this to every customer all the same they no sick so no problem.
(Do all the fish meat come from one dumb fish may i ask???)
(And to add on.. As an F&B manager you take your customers health and condition by LUCK AND CHANCE??? Kidding right??)
Us: We are not as confident as you MR. We are not finishing it. I hate to shoot this to the higher management but please can you get someone of higher authority to talk to us?
Manager: Ok sure i will call my BOSS of Hanabi to talk to you.
(Hearing that i LOL in my heart already. A few miserable fish. Call Hanabi boss??? LOL!)
(5 MINS later)
Manager: Ok. Sorry Boss is not around. But i talked to him and he said this time he will complimentary waive off the wastage charges.
Us: What? Waive? U kidding? Never mind about it. I still want to talk to your boss. By phone or whatever i don't mind.
Manager: curt reply: Oh he not in town. *This sentence was not even put across to us facing us as he already started to walk off.*
Us: Excuse me what's your name??
Manager: Oh. Richard. Richard Ang.
Got so pissed. We just went to pay the bill. The staring waitress came around yet again. So this was when we asked for her name.
Waitress: Heh. Rolls eye "Wanying"
Us: Why you not happy with us? Roll eyes and scoff? U should observe your attitude when u approach your customers in this F&B Business before u even work.
Waitress: mutter so loudly all 8 of us could hear. Then don't come here eat lah! scoffs again and walked off.
Like wtf eh? As we walked out she kept on pointing to us to her colleagues talking talking talking.
For people who like summaries instead of Wall of Texts here goes:
1. Incorrigible terrible customer service (Except for one malay waiter *didn't get his name. He was really too busy. Would really compliment him because he promptly clear our plates away and he always is the one who takes our orders even though he's always busy with other tables too.)
2. Terrible Service Breakdown follow thru
3. Terrible management skills
4. Rude waitress
For a price of $310.73 for 8 persons breaking down to $39 per pax. at north bridge road it is definitely not worth the price considering that the price for service charge is $26.40 and despite that the food was alright.
Once again Thank you. MR RICHARD ANG & MISS WANYING for such a WONDERFUL experience. Never had i dine with such a GREAT experience before..I also recommend this place for
Type of meal : Buffet Occasion : Private Dining Spent about
S$39 / paxWould You Return?
Definitely Not -
-
My experience
Mar 12, 2010I don't usually go out of my way to post bad reviews but this time, I joined HGW as a member just to post my unpleasant experience dining at Hanabi.
Made the mistake of heading there on 23 February 2010. It had been late and I was having an insane craving for sashimi. My usual favourite buffet restaurant - Kuishinbo - was almost closed so I thought I'd give Hanabi a try instead. Called in advance and was told that they close at 1030pm with the last order being at 10. It was almost 915pm at that point of time, and I reached there within 10mins.
1) Service at the door
I asked if they were open still 'cause they looked quite hesitant and did not welcome me in, much less give a warm welcome, and they said yes. A few sullen expressions formed when I proceeded to walk right on in. They reminded me that the last order was at 945-10pm which was fine. There was just one other table in the restaurant.
2) Placing orders
Waitresses hung around within very close proximity while I was looking through the menu, while the chefs at the sashimi counter glared. Uncomfortable, I started reading out my orders while looking through the menu instead of summarizing my orders before reading them out at a shot. Menu was extremely vague too - you'd to know an item's Japanese name to know what to order. No pictures were shown whatsoever. It was quite a bit of a guessing game.
Along with that, while a waitress, Shiny/Shinee (?), was taking my orders, this other waitress in short hair (one of those with a crappy expression) came forward to grab the current orders that were listed. Things got worse from there. While Shiny was quite patiently waiting for me to look through the menu, the other waitress (let's call her B for B*tch) started raising her voice in a hostile tone. While it was bad enough service with them talking so loudly in front of the customer, it was worse that they were speaking in dialect. The worst was that B was talking about me, not realising that I understand Cantonese perfectly fine. The chefs were also involved - they shouted over from behind the sashimi counters asking them to hurry up, asking why I was so slow and had so many orders, before B yelled and repeated the same thing to Shiny. It was uncalled for because everyone could hear the chefs the first time round with the way they were shouting. Shiny just kept going 'Yes, yes, okay okay' to B and the chefs but she never once made me feel extremely hurried. It was only the commotion before me that pressurized me. At one point of time, I snapped a little and asked Shiny, 'Your last order is at 945-10pm, right ?' and she nodded, embarrassed of her colleagues. I carried on with 'It's barely 935pm now, so technically I still have a bit of time to order, yes ?', and she nodded again. She was very polite throughout, and well aware of how idiotic her colleagues were behaving.
3) Orders
By 950pm, the lights at the sashimi counter was switched off. All orders came out at a shot and was spread around the table. Certain dishes were cold/warm by the time I got to it. Shortly after, the customers at the other table was asked to leave because they were closing. I saw how confused they were when they looked at my table and saw that I'd barely gotten my orders.
4) Food
Salmon sashimi slices could do better. You know how when fish skin is removed, there is a darkened area directly underneath ? Pardon my ignorance, but I've never eaten salmon sashimi consisting of those parts. Those that I'm used to are bright orange slices that looks fresh instead of like it has just been sliced at the wet market. Slightly fishy smell too. Beef was poor - very hard and totally overcooked. Spicy soft shell crab and spicy salmon was terrible. They made the usual sushi rolls, then added some kind of chilli sauce on it and presented it as 'spicy'. You'd expect the portions to be consistent, either big or small, but that's not true. While the agedashi tofu came as one cube and the chawanmushi as one small cup which was barely enough for one, the portions for the spicy sushi came in 6 thick cubes each (for almost 2-3 people). Nothing else was particularly memorable.
5) Meal
My entire meal was rather unpleasant. B stood at a corner, some 3m away and kept glaring at us eating. When she walked off, this other waitress took her place and did the same thing. The other waitress didn't have as much hatred shown on her face, but her impatience was obvious. They would stare, then tap their feet in an impatient manner. A petite lady manager, though not the friendliest (she was the one who hesitated when I first asked if they were still open), was pretty thoughtful and she came up to me, advising me to have my hand roll first as the seaweed might be soaked by the time I get to it. Plates were cleared the moment they were emptied. I don't know if it might be because they are attentive or due to the fact that they cannot wait to go home. By 1010 or so, the 2 unpleasant waitresses had changed out of their uniforms and was walking around in their home clothes. B has a tattoo on her ankle if I remember correctly. By 1015, they started cleaning and mopping the floor. By 1020, I wanted to get out of that place as soon as possible. I was even prepared to pay the $5/100gm wastage charge.
Right up till the end, Shiny was the only one who kept her cool and professionalism. Her service was impeccable as compared to the other service staffs and she truly did her job well unlike the other two staffs who honestly, instead of service training, needs to just be sacked. She kept her uniform and smile on, and would readily offer a hand should I look her way and tilt my head the slightest. The lady manager too, was all smiles, right up till when I made my payment and left. Those two ladies are probably the only reason why I stayed there longer than 20 mins. However, I will not recommend this restaurant to any of my friends, ever. There are places with barely accepted standards of food yet they make up for it in terms of service, and places with awful service yet awesome food. One or the other, it allows me to cut the restaurant some slack. Hanabi, however, has been a complete disappointment.
I actually had a reservation made a few days before I'd my meal there, for 6 people on Thursday to celebrate a friend's birthday, yet the moment I walked out of the restaurant, I'd texted my friend to let her know about my dining experience. The reservation was subsequently cancelled.
I do very much hope that the higher management can look into the service and food standards of this restaurant before the ratings fall any lower.I also recommend this place for
Others : Causing you to be angry Spent about
S$38 / paxWould You Return?
Definitely Not -
worst. ever.
Oct 4, 2009worst ever place i have even stepped into. it just went downhill from the moment one steps in.
1)ordering.
waiters took orders on tiny pieces of paper.
BUT ACTUALLY they were prob just drawing on that white sheet nodding like a bobblehead creature waiting to end service. because everything you order. only a fraction will be actually written down and given to the kitchen and out of that fraction now divide it by half and that is what actually arrives at your table. amazing system. this well oiled system is prob the only efficent part of the resturant. as it happened every single time. wait for it. yes every single time.
2)question-ing
now you may question why dont i just ask for the food.
i shall now re-live what is now term as
"classic bullshitting 101" i bet it was in their training manual
so it goes
.table empty.
me: "can you check on our food please"
waiter: -frazzled expression as if something so very foreign was said for a few seconds- ok no problem.
.table still empty. 10 mins.
me: "excuse me but our food is still not here can you check on the outstanding orders"
waiter: -stares again - sorry i dont know if we can do that actually (and she said this )
.stared at her till i think she realized how off her last sentence was.
waiter: errrrrrrrrrrrrrrrr wait arh.(walks off suddenly)
.table still empty. 15 mins.
waiter:(finally coming back) they are cooking it now
.table still empty. 20 mins.
me: "can you check on our food again"
waiter goes to check.
waiter: "you dont have anything outstanding"
.dot.
other examples are plenty but moving on.
3) of food
out of the two rounds of food that actually made its way from the kitchen on the epic journey all the way to our table. it tasted like pre packed sushi from supermarkets. sub par food on the mark all the way. the only thing that i still remember was the beansprouts.
4) of cake
to find the cake. was like frodo and destroying the ring. it took them another 15 mins to find the cake from the kitchen. how does one lose a whole cake.
so. if u still want to visit hanabi.
take care of your mental well-being.
bring your happy pills.I also recommend this place for
Others : wasting money Spent about
S$39 / paxWould You Return?
Definitely Not -
Below average
Sep 19, 2009Although it seems that they have quite a wide spread of items of their buffet menu, the food isn't memorable. For example, the Chawanmusi was not silken enough and the chicken wings were so bland that I thought they prob forgot to add salt.
Also, service was poor. Many of the items we ordered did not come or were so slow in coming that we gave up waiting for the food. -
Average, Nothing Fantastic
Jul 23, 2009Only tried once and it was probably the last. It wasn't horrible, but it wasn't memorable as well. Food was average (very average). Sashimi was fresh though, and service was quite prompt.... but would I go back? Probably not since there are still too many restaurants to try in SG.I also recommend this place for
Type of meal : Buffet -
Horrible Experience
Jun 11, 2009I have been hearing so much about this place and more than often,didn't manage to get any reservation last night. However, I would do better without the success booking.
The place was warm and the waitresses were grouchy and rude. Their faces were as black as charcoal and very burnt.
The food is not fantastic. As it was really torturing for me and my date to stay any minutes longer, we left the place without finishing our food. However, we were so called being asked to go back to our table by one of the waitresses to finish. One last thing to add, I had upset tummy after that meal. -
Disappointed
Jun 10, 2009Was there last night to celebrate my friend's bday, so very disappointed with the food & the service. The 1st round of food tat we ordered, only partially came, the grilled & Tanpan dishes tat we ordered didn't come even we have asked 3 service staff to check our ordered. A/f the 3rd checked we were told tat we didn't ordered any grilled & tanpan dishes.....so they to retake our order. Sigh......
Although the manager said tat the food are cooked ala minute upon order, but when served to our table was not warm at all. There were only 2 dishes tat was served hot - Edamame & Unagi hot pot rice. Btw, the menu stated tat hgot pot rice is enough for 2 person, but when served we were stunt & burst out laughing (till I forgot to take picture), cos it was served in a small soup bowl enough for 1 person. So we check the menu to verify is we got it wrong, no we didn't get it wrong it was stated clearly enough for 2, so my friends was teasing, texts are for display only dun take it seriouly. ha ha ha
I have tasted Japanese food locally as well as in Japan, but tis' the 1st time tat Im so disappointed with Japanese food. Im sorry to say, the standard is like lower than food court.I also recommend this place for
Type of meal : Lunch, Dinner Atmosphere : Vibrant/Noisy 1 Review Photos
Spent about
S$37 / paxWould You Return?
Definitely Not -
Full stomach, but so so food
Apr 23, 2009went there last week.
Like the variety. good value for money.
But the service can really be improve....ordered some stuff but nothing arrived. Sigh...and they can do with more smile...
Hair strand on the bean sprouts.
They did changed a new plate immediately.
Food taste wise... So So to be honest.
Non of the dish amaze me. oh ya maybe except the fried chicken is nice ( kara-something )
Tried the sashimi, the rolls, the fried rice, the sushi.
basically most of the items.
It is having pay for 3 pax and the 4th is free promo last week. -
Marvellous each time
Apr 21, 2009I don't know why everyone has complaints about this place. I have been here a total of 5 times and I intend to continue going back. The food is really, really delectable though service can be improved, but I wouldn't say that warrants a terribly bad rating and neither have I had particularly bad experiences dining here.
Their sashimi is fresh, cold and thickly-sliced. There is obviously a higher standard here than other sashimi places, such as Kuishin-Bo, and as a side point the main difference between the two is the restaurant versus self-help concept. The variety that is offered for the sashimi is also plentiful: salmon (of which they have very much), sea bream/cobia, yellowtail, tuna, cuttlefish, octopus. Personally I order a mixed platter of everything without the octopus, and they will prepare a serving size for 4 even if I'm eating with 1 other person - no kitschy regulations here. And indeed, it's very delicious and 100% fresh, melts in your mouth. I have never gotten diarrhoea from eating here, disgusting as the mention may be, unlike my experience of getting food poisoning after eating sakae sushi's cheapo standard pseudo-japanese offerings.
Other nice dishes would be their seasoned jellyfish and octopus, yaki niku (teppanyaki beef), inari udon (warm yummy buckwheat noodles), unatama don (eel rice and egg), handrolls in general. But of course the main thing you should order is SASHIMI. You can look at the menu here: http://www.hanabi.com.sg/bkt_menu.pdf
Service-wise, a problem could be that there are less staff around when it's lunch or a weekday, so a bit more problems when you want to order new things. You could solve it, however, by calling a whole assortment of things at your first order. There is one waitress I've noticed there for 3 times on my visits and she seems to have this death stare that she levels at customers. Maybe it's just that she's born like that (poor thing) but she really ought to consider if people will feel comfortable eating with her looking like that.
Besides that the food is REALLY GREAT and I will be using my 10% discount voucher before the 10th of May so I can enjoy the food once more. Wasabi is also delightfully good, as a last comment - you can come in with a blocked nose and I'll guarantee it'll be cleared in no time.Must Tries
Sashimi
I also recommend this place for
Type of meal : Lunch, Dinner, Healthy Eating Occasion : Romance/First Dates, Girls Night Out Atmosphere : Hidden Find Spent about
S$39 / paxWould You Return?
Definitely -
Great Service
Mar 6, 2009went down to hanabi for dinner afew days back. Were greeted by a very polite waitress..she checked for our reservations and brought us to our seats. menus were given and drinks are offered immediately.settled down and soon started to decide wad to eat.there are lots of items..around 128 if i remembered it right.
we ordered a plate of mixed sashimi.. which was served quite fast. the sashimi tasted quite fresh and cold..definitely not your average sake sushi standard. we are actually a fan of beef so we ordered the yaki niku and beef with black pepper sauce. it tasted just right not too salty or sweet. its a must try :)
we have also ordered ebi furai which is actually just deep fried prawns but it tastes really nice. there are also lots of food that we ordered that are nice like.. sake teriyaki..saba shioyaki.. black pepper chicken.. mixed vegetables.. bite-sized chicken.. breaded chicken cutlet.. sake miso shiru.. spider karashi makimono etc.
the service are quite fast and polite. drinks are mostly refilled automaticaly by the waiters/waitress be will before u even need to ask. Even if u asked them to refill.. they will do it immediately. finally..even the bill was presented by a very polite manager.
well...you gotta try it yourselves someday..it is really good and fun place to celebrate friends birthday or whaever.I also recommend this place for
Type of meal : Buffet Occasion : Large Groups/Gathering, Children/Family, Chillout Atmosphere : Vibrant/Noisy -
First and defintely the last. Nuff said.
Feb 16, 2009Went down to Hanabi (Odeon Tower) on 15feb at 1815hrs to celebrate my friend's birthday. Initial orders were prompt and service was decent as there were not many patrons. Halfway through the meal, orders became real slow & it seemed as though they are under-staffed - teas weren't refilled when emptied & no waitresses walking around to take down orders. The menu is quite extensive to be honest. Quite well worth the money. Sashimi served were alright. Pretty thick slices but not exactly fresh.. esp the maguro. Personally i like their Yaki Niku (Beef w tepan sauce)
Would like to highlight 1 incident that happened tonight. At 1 point of time, a waiter came to refill my hot green tea (to my right). Hence, i shifted a little to my left so as to give him ample space to do his job. Right at this very moment, i was served Miso Soup from another waitress... hence bumping onto her forearm and spilled some of the soup onto my friend's shirt and table. (I don't think many would actually pay much attention to their LEFT when someone is refilling your drink on your right) She (the waitress) literally STARED AT ME for a span of 3-5s. Thus, i apologized for my negligence. As for the spilled soup, the waitress just left without even cleaning the table. Seriously, if this is the kind of service standard i get at such restaurants, why am i obliged pay a 10% service charge? Utter disappointment with this establishment.
Perhaps it's time for restaurants to re-train their staff not to "SANDWICH" a customer when serving dishes. First time there and the last time too. Would rather pay more @ yakiniku daidomon just down the road.I also recommend this place for
Type of meal : Buffet, Cheap Eat/Budget, Dinner Spent about
S$39 / paxWould You Return?
Definitely Not -
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