5Michelle Wee •
21 Nov 2015
It was my parents' maiden visit to Hard Rock Cafe Singapore, and it was an amazing experience for the family. We had decided to have a celebratory dinner for my father, to celebrate his recovery from a spinal surgery, and to cheer him up.
Prior to the visit, I had informed the restaurant that we required lift access for entry into Hard Rock. The staff also agreed to arrange a complimentary dessert to be presented to my father, as a surprise.
When we entered the restaurant, we were greeted with warm smiles. A staff member accompanied us to the lift and ushered us to our spacious table, which was also conveniently located near the washrooms. We appreciated this thoughtful gesture as it made mobility a lot easier for my father.
The 4 of us ordered our own mains. A visit to Hard Rock must entail their legendary burgers and yummy thick shakes! I had the Bacon & Cheese Wagyu Burger, which was oh so good and perfectly accompanied by a chocolate twist shake, made with Haagen Dazs ice-cream. As meat-lovers with hearty appetites, my brother enjoyed the Hickory Smoked Barbecue Trio Combo of nicely seasoned meats while my parents happily tucked into their big and juicy mains of NZ Pepper Steak and New York Strip Steak.
5 stars for the yummy food, and hearty portions! The food was also reasonably priced. The chill-out vibes of the restaurant was also another plus point!
Later, a staff presented a complimentary sundae to my father and gave him her best wishes for a speedy recovery. To our surprise, the restaurant manager, Jeremy came and personally presented my father with a complimentary Hard Rock Memorabilia (a cap). Jeremy also warmly and sincerely expressed his best wishes to my father and added that he hoped that my father had a memorable and enjoyable time at Hard Rock. My father was all smiles as he thanked Jeremy. I truly appreciate how the staff at Hard Rock has gone out of their way to make this dinner possible for my family, and to make my father as comfortable as they could.
With such fantastic food, excellent service and awesome chill-out vibes, we would definitely return to Hard Rock for revisits!
Thank you, Hard Rock for such a memorable time for my family!