Jerry Blanton •
29 Nov 2013 • 1 review • 0 follower
Went on a Tuesday night. No one in the restaurant yet it took staff ages to make our margaritas. You order food at the window in the back, pay and then they bring it to you. Food is completely non-descript. I can't even remember what we ate except the nachos were really the only palatable
The management of Hombre Cantina responded to this review:
18 Dec 2013
Thank you for your feedback. Unfortunately, the general nature of the comments are not very constructive. If you would allow us the opportunity, we would love to have you back for another meal on us so we can sit down with you to better understand what specific issues you had with the food and what we can do to address/resolve them.
We do apologize for the wait you experienced during your visit. We are continuously working to improve our efficiency and speed, and thank all our customers for their patience during the process. Please feel free to email us at firstname.lastname@example.org if you'd like to take us up on our offer or if you have any other questions or comments.