hyacinth girl •
09 Sep 2014 • 3 reviews • 1 follower
The food is fine, and what you see is what you get. Tastes generally good.
Wanted to provide feedback on the service. When I come to a place like this for food that is priced slightly above what it is worth, I just want to enjoy my coffee and lunch slowly, undisturbed. I only ordered two items, an iced coffee and a main. Both took forever to arrive, which I would normally be fine with. However, once they arrived, a waitress, who was too free, came up to my table several times (i.e. > 5 times in 30 mins), each time to check that every item i ordered which had arrived had been properly cancelled off the receipt, to remove the basket with utensils, to turn over the receipt clipboard when both items arrived etc etc miscellaneous things I'm not sure why she had to do. She did not do anything useful e.g. refill water even though my glass was empty. When she was not doing these things, she spent her time clicking her pen non-stop near my table, which is annoying when you're trying to enjoy your food. FYI I was there for less than an hour, 30 mins of which was spent waiting for the food, but I already felt like I overstayed my welcome.
Please teach waitstaff who serve food to cancel items off receipts, if that's really necessary, so your waitstaff don't have to keep checking. Sometimes customers don't want you hovering over their table if you're not actually doing anything for them. Maybe the manpower would be better spent in the kitchen, so the food can arrive faster.
I usually don't bother, but this annoyed me enough to leave a review.