HungryGoWhere Singapore Food Guide, Restaurants, Eating Guide and Reviews - HGW
Search the site
25%100%24 votes

Hot Tomato Cafe & Grill (313@Somerset)

AmericanEuropeanFrenchWestern
Hot Tomato Café & Grill is a lifestyle family restaurant, with the concept of fusing the charm of the Parisian sidewalk café and the tastiness of a specialized grill house with the best cuts and seafood catch.

Daily: 11:00 - 22:00

+65 68846631
$15 based on 24 submissions
After Work (3 votes), Large Groups/Gathering (3 votes), Vibrant/Noisy (3 votes)
Pauline Phua

Not too bad

Walked around the shopping mall but don't know what to eat.  Tried this resturant for the first time.  I ordered the oven baked chicken and my hubby order the garlic prawn pasta.  The prawn was kind of small for the price we paid I think.  But the oven baked chicken was like half the chicken and it tasted good.  Foods served wasn't very fast but still acceptable.  But the bill was quite slow as I don't see any pple making payment.  But the staff service was fast when I requested for chilli and other stuffs.  Overall still good experience.

The HGW community like this place for...

Community submitted Favourites:
Overall
Based on 24 votes
Food/Drink
Value
Ambience
Service
29 Nov 2013 • 1 review • 0 follower

Tells their customers to finish quickly

I went to Hot Tomato with two of my friends at around 6pm, so there wasn't a queue yet. My friends and I ordered our food and drinks which were served promptly. The food was pretty good and during our meal a queue formed outside. A waiter came to take our plates away but also said "There's a long queue outside so can you finish soon?" then he brought us the bill. Not only did I not ask for the bill, I hadn't even finished my drink. How rude! At that point I was thinking, "What about the three women sitting across us? They finished eating as we were seated, and I'm a slow eater so they were there for really long." Perhaps it was because they thought it would be easier to chase out 3 teenage girls than 3 adult women. I didn't push it because it wasn't such a big deal but for a cafe that charges 10% service charge, their service is ridiculous!
07 Nov 2013 • 1 review • 0 follower

Service sucks !

the service sucks !!!! its the worst experience from hot tomato ! The the food came so long and they even gave others who came later. I even ask them why it's taking so long and she didnt even give me any explanation or come back with my food ! The worst part is ! They even mix up the order for me and my friend. everything is so much better at the branch at nex 
20 Dec 2012 • 3 reviews • 0 follower

Not too bad

Walked around the shopping mall but don't know what to eat.  Tried this resturant for the first time.  I ordered the oven baked chicken and my hubby order the garlic prawn pasta.  The prawn was kind of small for the price we paid I think.  But the oven baked chicken was like half the chicken and it tasted good.  Foods served wasn't very fast but still acceptable.  But the bill was quite slow as I don't see any pple making payment.  But the staff service was fast when I requested for chilli and other stuffs.  Overall still good experience.
yummy!!
18 Aug 2012 • 6 reviews • 8 followers

A yummy assignment runaway

Promptly seated upon arrival, my friend and I quickly looked through the menu because we were both starving.

After deciding on the menu, my friend accidentally noticed the 20% discount offer at the back of the menu list, from 15.00-17.30 pm.

A quick look to the watch and we had 3 minutes left!

The waitress was quick and friendly to serve us on that rushed minutes and she granted us the 20% discount.

Both of us ordered grilled prawn and steak with pasta, and the taste was marvellous!

Serving was not too big, steak and prawn was grilled well-done to perfection - loved it.

Even the simple salad (leaves and dressing) tasted great!!

Will definitely come back for more.

:)

29 May 2012 • 1 review • 0 follower

Okay food, horrible service.

The food is pretty good for the price, if not a tad oily. Agreed, the garlic bread was pathetic. It was suppose to be an addition to the meal, but it's tiny. Oh, and you need to pay 30 cents for plain water here.

The service is a series of disaster. First, we were given seats at the side which were really squeezy for big guys like us, and waitress promised to change the table once it was available. It never happened.

After ordering the meal, we were served the dessert first. We made a point to tell them to serve the dessert after we finished out meal, but it should have been obvious. Yet they got it wrong.

Then, wrong number of cutlery.

Halfway though our meal, the waitress asked if they could serve our dessert as they're near closing time. Which is ridiculous, because the tiny table is already, we're nowhere done, AND the appetizer soup bowl has not been cleared. We ordered fudge ice cream, do they expect to let it melt until we finished out main course?

The worst of all, while eating out dessert, waitress asked if they could give us the bill. When she left after we told her to give us a moment, another waitress came up to us and asked the same thing. And again. And again. With different people each time, barely a minute from each other. Zero patience! They meant to bugger us until we were ready?

The value was good, but the service turned me off so much. Would never come back.