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Hotpot Culture (Marina Square)

2.3

Eatability rating

27 reviews

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This busy restaurant brings all the different hotpot flavours from around the world into one menu. Every diner can have an individual hotpot, and there are seven broths to choose from, ranging from familiar favourites like chicken broth laksa broth, to other Asian options like the kimchi broth, tom yum soup or Japanese sukiyaki.

Mon - Thu: 11:30 - 22:00

Fri - Sat: 11:30 - 23:00

Eve of PH: 11:30 - 23:00

Sun: 11:30 - 22:00

+65 63339844
$21 based on 42 submissions
Buffet (14 votes), Large Groups/Gathering (13 votes), Children/Family (11 votes)
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3.5

Value for Money Porridge Lunch (Recommend for "No-Frills" Lunch)

We went to Marina Sq on a Sat morning to shop and were hungry by 11+am. Hotpot opens at 1130 and have a rather attractive promotion: "$7.9 for adult" for porridge buffet. Children of significant size pays $5.9. (We've discount for being UOB cardmember).

As there are 2 adults and 2 toddlers and an infant, we decide to eat the buffet since we can't stay long for buffet at expensive hotel or restaurant.

The food is rather simple but sufficiently nice to our standard. There are steamed chinese-sausages, 'kong ba' bao, prawn paste chicken, curry chicken, mince meat, stir-fried cabbage, 'xiao bai cai', fried and steam peanuts, stewed beancurd, tao poh, egg, salted vegetable and stewed seasoned vegetable.

You would not cook some of these dishes at home because they're deemed to be sinful or the quantity would be too large for a small family.

A disappointment would be the fried rice which I find quite tasteless. "Fresh fruits" only consist of chilled oranges.

Do note that drinks are charged separately, cheapest is warm water @$0.50. I observed many tables ordered "home-made barley".

The adults had a few helpings to fill up our stomach, while we take turn to entertain our children. A must try is the curry chicken. The "kong ba" is nicely stewed too (though a bit too fatty for me). By the time we're into our second helpings, the restaurant is almost full.

A few hotels also have such porridge buffet but I think they charge higher price (however, I've not eaten at these buffets, so I can't comment on their value or quality). A simple lunch without extravagance (if you're looking for expensive items such abalone, crabs, lobster ...etc, look elsewhere).

The HGW community like this place for...

  • Herbal Soup2 votes
  • Kong ba pao2 votes
  • Tahu Telor2 votes
  • BBQ Prawn1 vote
  • Beef Slices (the only decent thing in the entire menu)1 vote
  • Buffet1 vote
  • Chicken Rojak1 vote
  • Read more Must-try Dishes
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Latest Community Reviews:
• 21 Dec 2014 • 1 review • 32 followers

horrible service

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It was a busy sunday and my family decided to head over to hotpot culture for a nice lunch. We sat down and they did not borther asking if it was porridge buffet or steamboat. While we were still deciding, they quickly place 4 steamboat In front of us. I quickly told them that it was only 2 porridge buffet and 2 steamboat. As my husband was tired i told him that i will go and get him the porridge, the staff came and tell me that as i am eating steamboat i am not allowed to take porridge but i quickly explained that it was not for me!
 
 We all had our personal share of food, but i could sense the staff crutinising us as we were eating as to ensure that we do not share food. Clear to our conscious, we ate what was on our plates.
 
 To my horror, when we were paying we were charge for 5 Person and when we tried clarifying with the staff, she said that because we were sharing food. We then demanded that we did not share, i merely helped my husband to take food and demanded that they charged us for 4 pax. The manager in charge then said that they are doing honest business and have cctv filming the place, it wont be nice if they show it to us that we were indeed sharing food.
 
 Ultimately, the boss decided to charge us as 4 as we were truly upset. Its one place that we enjoyed going but because of this kind of lousy service and attitude. Its a no way! Never again! We will also tell all our other friends to stay away from this lousy place with such lousy attitude.
 
 That's not the way how you do business! If you think that we are sharing food, please approach nicely and tell us that we are sharing food and its not allowed, there was not even any warning at all. They just charge it to your bill. This is just too much!
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• 06 Dec 2014 • 1 review • 0 follower

waste of my time

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Waited more than 40 minutes for my first order, but it didn't came. Storm off the outlet, left $70 at their cashier for their lousy service attitude. 

The first order was a mix of raw dishes for the steamboat and cooked food. However after 20 minutes the food wasn't here.  They even refilled the soup twice but the food haven even appear on our table. So we ordered a second order. After the second order came, first order was not here. So the waiter offered to check and came back to our table and ask us to reorder again. Another 20 minutes pass, the table in front of us keep getting the order delivered but our order was not here yet. 

When I wanted to check with their manager(who I believe so) about the duration we waited and how long we have waited for the food to arrive. He told me " can you sit down first", I'm like "hello, i don't need you to instruct me to sit down". 

If you thinking of dining at this place, do think twice. Their food isn't that great, service is poor and their "manager" have poor customer service skill. 

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• 21 Apr 2012 • 239 reviews • 0 follower

Dessert ok, hotpot not ok

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2008 hotpot - http://phuachiuyen.blogspot.sg/2008/10/miss.html

Way overdue post. I love steamboat and hot soupy food. But sadly, hotpot didn't meet my expectations. There's no special element in their soup or food that makes me want to eat it again. Too common yong tau foo...

I hope their standards have improved after these years.

The only consolation food was the desserts dipped in chocolate!

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