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Imperial Treasure Steamboat Restaurant (TripleOne Somerset)

3.4

Eatability rating

26 reviews

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AsianCantoneseChineseSichuanSteamboat
A Chinese restaurant offering both ala carte and set menus, Imperial Treasure Steamboat Restaurant specialises in serving Chinese steamboat with a diverse selection of soup bases such as the popular Sichuan spicy soup and rich ginseng chicken soup.

Daily: 11:30 - 15:00

Daily: 18:00 - 03:00

+65 67328231
$62 based on 47 submissions
Dinner (16 votes), Large Groups/Gathering (13 votes), Children/Family (10 votes)
4

Luxurious steamboat, superbly fresh ingredients

For pictures and full review, pls visit:
http://madamechewy.com/2015/04/26/imperial-treasure-steamboat-restaurant/

The restaurant is clean, comfortable and frills-free. I expected the decor to be more elaborate, since its entrance looks grand and impressive.

Our server promptly brought a tray of 12 condiments and gave us time to concoct our own dipping sauce. I mixed up a conservative garlic, chilli and soy sauce blend. As you can see, Hubby’s more adventurous.

We had Traditional Pork Bone Soup and Sichuan Spicy Soup. The 3rd option was Chicken Soup. Broths are made daily from scratch and simmered for hours. The Sichuan Spicy Soup was bold and  fiery! It was way too spicy for me so I ate from the pork bone soup base only. Hubby felt that the Sichuan Spicy soup was very shiok though.

Ingredients are very fresh and of superb quality, as evident in the pictures. During CNY, only set meals are available, and one cannot order from the a la carte menu, which was disappointing as I was craving for bamboo shoots and fish balls.  Our set included Live prawns, Sliced Abalone, Empress Clam, Fish Maw, USA Diced Marble Beef, Prawn Balls, Pork Balls, Vegetable & Pork Wanton, Shrimp Dumplings, Fresh Cuttle Fish Noodles, Deep Fried Fish Skin, Deep Fried Beancurd Skin, Assorted Vegetables, Silky Beancurd and Inaiwa Udon.

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Latest Community Reviews:
• 28 Jun 2015 • 17 reviews • 0 follower

Extremely RUDE staff and BAD service (Raffles City Shopping Centre Branch)

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Actually, I went to the Raffles City Shopping Centre Branch but there was not link to that Branch at HungryGoWhere.

Extremely RUDE staff and BAD service. We made a reservation the day before for 12:00 noon and reached the restaurant earlier at 11:30am. We are not unreasonable people and we waited patiently for 30 minutes until 12pm. In this 30 minutes, the restaurant manager entertained several groups of customers that had the same number of people as us. These groups were all with queue numbers and did not make any reservations. We asked if he could serve us first and if we need to get the queue number instead, but he said no because we have a reservation at 12pm. Only after waiting until 12pm and after several groups with queue numbers had gone into the restaurant, did he ask us to go in. I asked him politely for an explanation and his reason was because he wanted to get us a sofa seat. But from my observation, clearly the groups before us with queue numbers were also given sofa seats.

To be honest, is this even logical and does this even make sense??? I politely asked the manager if it is ok if i get a queue number and join the queue instead of waiting for the reservation at 12 because it seems to be faster that way but he insisted to keep me waiting. I understand that the F&B environment can be very demanding and stressful but please also kindly attend to the queries of your customers. We are not that demanding. We just hope the people who serve us can have a bit more common sense and handle things logically.

I'm deeply disappointed in the services that were provided to me at this particular outlet. After reading the reviews in the other outlets for the Imperial Treasure Group, I'm adamant that such simple service in-competencies did not happpen to only me alone. I'm quite disappointed as I thought the food at Imperial Treasure was good but I don't think I will patronize your outlets again if this sort of service continues.
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• 01 May 2015 • 152 reviews • 8 followers

Luxurious steamboat, superbly fresh ingredients

Overall
Food
Coffee
Drinks
Services
Ambience
Value
Quality
Location
For pictures and full review, pls visit:
http://madamechewy.com/2015/04/26/imperial-treasure-steamboat-restaurant/

The restaurant is clean, comfortable and frills-free. I expected the decor to be more elaborate, since its entrance looks grand and impressive.

Our server promptly brought a tray of 12 condiments and gave us time to concoct our own dipping sauce. I mixed up a conservative garlic, chilli and soy sauce blend. As you can see, Hubby’s more adventurous.

We had Traditional Pork Bone Soup and Sichuan Spicy Soup. The 3rd option was Chicken Soup. Broths are made daily from scratch and simmered for hours. The Sichuan Spicy Soup was bold and  fiery! It was way too spicy for me so I ate from the pork bone soup base only. Hubby felt that the Sichuan Spicy soup was very shiok though.

Ingredients are very fresh and of superb quality, as evident in the pictures. During CNY, only set meals are available, and one cannot order from the a la carte menu, which was disappointing as I was craving for bamboo shoots and fish balls.  Our set included Live prawns, Sliced Abalone, Empress Clam, Fish Maw, USA Diced Marble Beef, Prawn Balls, Pork Balls, Vegetable & Pork Wanton, Shrimp Dumplings, Fresh Cuttle Fish Noodles, Deep Fried Fish Skin, Deep Fried Beancurd Skin, Assorted Vegetables, Silky Beancurd and Inaiwa Udon.
Overall
Food/Drink
Value
Ambience
Service
• 31 Dec 2014 • 14 reviews • 0 follower

Comparatively not as good as the other outlets

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I'll be very honest with this review.

We visited this outlet mainly to try out, and also after feedback from a friend within the group that the food quality seems better than the other outlet at ION.

Disappointed with the level of service.  Though we went in early, and the restaurant was not really packed then, the service was comparatively less prompt.  The staff appears to be impatient when we request for second and third helpings of the condiments.  Not that we will like to bother them that much, but the server seems b=very keen to keep the condiments away from the table.  Well, of course I must admit that I have friends within the group who practically clean-sweep the parsley during each serving.

Food quality was acceptable.  But the overall experience is very much dampened by the human factor.  Will stick to the ION outlet for future visits.
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