Mon - Fri: 11:30 - 15:00
Sat: 11:00 - 15:00
Sun: 10:30 - 15:00
Daily: 18:00 - 22:00
Diners can experience the richness of Chinese culinary heritage presented in superior quality doubled with impeccable service at Imperial Treasure Super Peking Duck Restaurant. Using the most traditional and authentic way of imperial era to prepare the peking duck, the Beijing chefs carefully roasts every duck to perfection.
The duck is great! You do get real Beijing Duck experience at this place, but the service is lacking. They do have a team of experienced managers and captains but the rest are just like headless waitress that do not seem to see your hands waving at them. Poor service when I visited them for lunch during their first month of opening.
If I am paying that kind of money (almost $200 for lunch of 4), I will not stand poor service.
I will wait for the service to get better before going back. In the mean time, I am happy to visit their neighbour, Crystal Jade Golden.
Senior serving staff are unhappy and brash. Perform Tasks with an attitude.
- Transfer Peking Duck from 1 plate to the other on your table, your dish gets messy while you are enjoying your food. Eh, I'm not your pet dog..
- Prepare cake and insert entire candle into the cake.. ok la..eat some candle wax wont die..but sian right..
- Serve the cake and push to you so 'excitedly'. Cake kiss your camera and our expensive lens kanna cream liao.. sian..
Overall service make me feel embarrassed for Singapore. If I'm paying to come to an expensive place. I dont tolerate such service. Perhaps its more useful to write in Weibo/Weixin to alert their potential chinese customers..
It wasn't like that the last time I'm there.
Prices increased after the recent renovation (looks the same, I wonder what was upgraded).
Food was fine except for the sauce for the steamed cod fish which was too salty and the Baked BBQ Pork Bun (no pic available, buns looked too pale) which was too sweet.
There's certainly room for improvement on their service. It took quite an effort to get their attention despite it was off peak period (after 2pm). Was informed by the service staff that food will be served randomly, so expect the appetizers and mains to be served in random order. We had our mains without the staple as the Peking Duck was served midway and thus the noodles was only served last before dessert.
Another letdown is that the option of cooking the remaining duck meat with Stewed Mee Pok is no longer available, despite that I was told that it will be available when I made my reservation couple of weeks back. Also, it is rather costly to pay $22.50++ (instead of $15++) for noodles and scallion to be added to the remaining duck meat and be served as a second dish. Could have paid a little more for any noodle dish of my choice from the menu.
Last but not least, I felt ripped off to pay $12++ for Deep Fried Salt and Pepper Beancurd Cubes (appetizer portion but not in the menu) when the Deep Fried Beancurd Cubes (an appetizer option in the menu) only cost $7++/$8++. Additional $5++ for salt and pepper??? By the way, the beancurd is off the shelf beancurd which is available in all supermarkets or even wet markets.
We had dinner at the restaurant on a Thursday night to celebrate a birthday and the entire family was thoroughly impressed with the service and the food quality.
To summarise the pros and cons here below...
Awesome service! The lady, I do believe her name is Patricia Chan, who was attending to our table had been the most thoughtful through the evening. Just to name one instance, we probably over ordered for dinner and she was really thoughtful to help us reduce the size of the last dish (noodles fried with the peking duck) without our request and that really helped us avoid an episode of over-eating. Furthermore, when it was time for the birthday cake, the restaurant even prepared the candles for us and lighted them before bringing it to the table while most restaurants would not have offered this special service. Overall the experience has been very pleasant and the food is of top-notch quality as expected.
Perhaps due to the fact that it had been a weekday, there were many tables entertaining guests / holding post-work dinner parties. It did get a little rowdy at the table beside us with profanities spewed across the table (though that is totally beyond the control of the restaurant). The echos can get a little loud in the area. In addition, make sure you do make a booking before heading down. While waiting to be seated, we overheard a party of 3 being rejected at the doors simply because the restaurant was fully booked. Do make sure you order your peking duck ahead of time as well so you do not miss the main attraction!