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Back to Irodori Japanese Restaurant#03-01, River View Hotel, 382...
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Overall Rating
Food/Drink
Ambience
Value
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Price Range

$38/pax

based on 63 reviews
Top Must Try Dishes
Sashimi16 votes
Grilled prawns with mentaiko9 votes
Irodori special Maki8 votes
ALL SASHIMI6 votes
Irodori maki4 votes
chawanmushi3 votes
enoki3 votes

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Suitable For
Buffet34 votes
Dinner23 votes
Lunch23 votes
Children/Family19 votes
After Work18 votes
Large Groups/Gathering12 votes
Vibrant/Noisy10 votes
Girls Night Out8 votes
Boys Night Out7 votes
Business Dining7 votes
Birthdays6 votes
Large Groups5 votes
Quiet5 votes
Night Out4 votes
Wine Lists4 votes
Chillout3 votes
Live Band3 votes
Relaxed3 votes
View/Scenery3 votes

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What others are saying...

Jj2525
 • 28 Nov 2013 1 review 0 follower
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Value
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I dinned in this restaurant for the first time and it was recommended by my friends to go to, the atmosphere is nice. The food was good; but I had a much better Japanes food than this place with less luxury style and much better food... Not only their food was good, but service was excellent too. 100% satisfaction guaranteed.
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Management

Dear Jj2525

Thank you for dining with us at Irodori Japanese Restaurant.

We appreciate your effort on writing this candid review and hope to have you dining with us again soon.


Warmest Regards
The Management
Irodori Japanese Restaurant

20 January 2014

fmteo8
 • 27 Nov 2013 3 reviews 0 follower
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Food is good, should try. The shop is both clean and tidy. All the staff members there greeted my companions and me with smiles as warm as the pies they serve there. I would thoroughly recommend IRODORI JAPANESE RESTAURANT to anyone with a sweet tooth. I know I'll certainly be returning soon.
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Management

Dear fmteo8

Thank you for dining with us and recommending Irodori Japanese Restaurant.

We are pleased with your response for our foods and restaurant environment. Do visit us soon again!


Warmest Regards
The Management
Irodori Japanese Restaurant

20 January 2014

simjialing
 • 10 Aug 2013 1 review 0 follower
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I had my first visit to this Japanese restaurant after reading that there were a wide variety of food items to select from and the place being relatively spacious compared to IKoi. But that is the end to how much this restaurant can offer. During the visit. I ordered a serving of sashimi moriwase. The sashimi slices were not cut properly with the ends still stuck together. Among the variety of sashimi slices, I noted that the tuna and yellowtail were not fresh and had a weird aftertaste so I stopped eating them. When the service crew was clearing my empty plates, I informed him to clear the plate of remaining sashimi as they were not fresh. He then told me he had to check if it was possible to clear it. He then got a lady whom I believe is the manager on duty to speak to me. The first thing the manager told me was " If you do not eat the sashimi, I will have to charge you for food wastage.". She then went on to explain that they never ever had customers complaining about quality of their sashimi and the fishes are flown in daily. In the first place, I had not wanted to kick up a big fuss so I did not ask for a replacement. Yet when I explained my part, she told me she doesn't believe me. I replied " Can you please try a slice first before saying anything?" Her reply to me literally made my jaw dropped -- " I am going to let our chef try the sashimi. If it is confirmed that they are fresh, I will have to bring them back for you to finish up or else I have to charge you accordingly ".
My thoughts: When people visit a restaurant, they would expect the food to be fresh. If the customer said it isn't fresh, the right way the manager should adopt to handle the situation is to apologise and offer a replacement if this is within the company's policy. It should NEVER be a case of challenging your customers or FORCING them to finish up what is deemed unfresh. Honestly, I do not mind incurring food wastage charges instead of risking a tummyache over the long weekend.
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Management

Dear simjialing

Thank you for dining with us and we apologise for your experience. Please allow us to look into this issue and we will deal with our staff accordingly as service standards come first.

Yours Sincerely
Irodori Japanese Restaurant

14 August 2013