I quite like the ice cream here and have visited a couple of times prior.
Was very disappointed with the service today, 2nd May 2015. I went in at 3.15pm and had placed my order by 3.17pm. Shortly after, all 3 girls left the counter for a smoke break. It's all cool with me as I do understand the need for a break.
When they returned, another couple stepped in and placed their order. I didn't think much and gave them time to do my waffle. I was shocked when I saw them sending the order to the couple who ordered later then me.
By then, 20min had past. I was terribly upset and requested for a refund. The girl nicely processed a refund and also informed me that the waffle is on its way. I'm not sure if her honesty helped, she also informed me it was because they had forgotten about my order totally! In my mind, I went berserk,"WHAT?! YOU MEAN YOU CAN FORGET MY ORDER IN 2MIN?!"
I eventually declined the waffle and the additional wait. I felt stupid for not checking on them. But I cannot help but leave them with this- don't go smoke if you cannot remember to process an order later.
I will not return anytime soon.
Ice Cream Our family ordered combo 3 which comes with 6 scoops. We picked white chocolate with orange peel, mocha, strawberry, durian, choc and avocado. Of all the avocado was by far the 'best'. The rest had a flat flavour. The ice cream was watery and "airy". Worst at those mass-market ready-made tubs. Utterly disappointed.
Service Staff Generally an unpleasant experience- No greetings; No smiles; No service. Service staff looked irritated when 2 girls in the queue wanted to sample. We were surprised to see service staff taking a smoke break just right outside the cafe. Now we wondered if they hadwashed their hands before serving the ice-cream. :-(
This Serangoon Gardens food centre may be smaller in size to the average, but the food choices there do not disappoint, especially for the dinner and supper crowd. Here are recommendations on what to eat
For adventurous eaters or those who want a change from the usual chicken, beef or pork, there are restaurants and butchers in Singapore that offer unusual, mostly farmed, meats such as turtle, kangaroo, even shark
April 2015 marks the kick-off of this 12-month-long affordable dining program that pairs renowned visiting chefs with Singapore-based heavyweights. We tell you how stellar six-course meals can all be yours for $100
Eggs. They come in all shapes, sizes, colours and varieties: white, brown, free range, barn-laid, small, large and extra large. Some come with Omega 3, others with selenium and carrot. We makes sense of it all.
Bingsu ice shavings, sweet rice cakes and toasts invade the cafes here. Not typically offered in traditional Korean meals, desserts are served only during special occasions as refreshments, but in Singapore, the tables are turned