Felicia Cai •
18 Jun 2012 • 3 reviews • 7 followers
My parents patronized this eatery a few weeks ago and were all praises for the foreign cuisine by the Asian looking chef. We went again yesterday but we were very disappointed by their poor service so I'd like to share my comments.
1) They didn't serve 1 out of the 5 dishes we ordered and insisted we didn't place the order even after checking the receipt from their end because we weren't given any. Having paid much, we asked to check the receipt and asked her where is the pita bread w/ mutton and cheese? Waitress insisted it was already served but it was not. Finally she relented and gave us a what looks like burger set.
2) We saw stacks of burgers when we first walked in but realized there is no burger set in their menu so we were wondering why they were there. Then we were horrified when our "Pita bread with mutton & cheese" turned out to be different from the picture - Plain burger bread with mutton and cheese.
I asked if they have run out of pita bread...Cashier says this is what you ordered...So I asked..again..You mean this is pita bread? While everyone (including the chef ) stared, cashier said "Yes, this is what we have always been serving for this dish" Either that part of Turkey where the chef stayed at served pita bread very differently or the chef is just cheating his staff, his customers and himself.
3) Chicken kebab w/ rice turned out to be minced meat (bak chor)...I'm no food expert but minced meat kebab is not acceptable.
No doubt the food taste good but the boss surely doesn't seem to know how to run his business or take pride in his dishes as a top-notch chef. If we were told "burger w/ mutton & cheese" ， “Minced chicken kebab w/ rice" in the menu, we would have walked out of the eatery as happy customers.