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Jamie's Italian

EuropeanItalian
Jamie’s Italian VivoCity serves fantastic, rustic Italian dishes with a quintessential Jamie Oliver twist using recipes that have been tried, tested and loved, all in a relaxed and welcoming space. A partnership between Jamie and his Italian mentor, Chef Gennaro Contaldo, there are more than 40 Jamie’s Italian restaurants worldwide

Mon - Thu: 12:00 - 22:00

Fri - Sat: 12:00 - 23:00

Sun: 12:00 - 22:00

+65 67335500
$46 based on 126 submissions
After Work (26 votes), Ala Carte (16 votes), Birthdays (13 votes)
Joel Conceicao

Beyond the hype at Jamie's Italian

Having spent a considerable amount of time seeking culinary inspiration from the self-professed "Naked Chef", we and a whole lot of other people – who clamoured, queued and critiqued in typical Sing fashion - were curious to see how his new restaurant would be received in Singapore. We paid our first visit seven months into the opening to see whether all the fuss was worth it (it was), and returned recently to check out the additions to the already extensive menu, resultant of Jamie’s stop in Singapore a couple of months back.

Check out our full review here

The HGW community like this place for...

  • Crab Risotto6 votes
  • Tiramisu3 votes
  • rump steak salad3 votes
  • Fish Plank2 votes
  • Lemon Meringue2 votes
  • Posh Chips2 votes
  • Tuna Fusili2 votes
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Community submitted Favourites:
Overall
Based on 126 votes
Food/Drink
Value
Ambience
Service
26 Jan 2015 • 27 reviews • 0 follower

Not the same as UK Jamie's Italian

Boring food that I could cook at home. Very small portions for the price. Weird craft beer - not tasty. This place is very different from the UK Jamie's Italians.
13 Jan 2015 • 8 reviews • 0 follower

It's all hype

The portions are rather small for the prices, the only thing I enjoyed was the bread sampler appetizer. I got the carbonara pasta with bacon, I do not really like my pasta al dente so the texture did not win any favours with me. It was dry. The sauce was not watery but very rich.
02 Jan 2015 • 2 reviews • 0 follower

Disappointment

Just visited this restaurant today and ordered rump steak.
 
 When i asked for chilli sauce, the staff told me they do not have chilli sauce when i asked for Tobasco, she told me they ran out of it.
 
 I wonder what sauce is available.
11 Dec 2014 • 10 reviews • 1 follower

Beyond the hype at Jamie's Italian

Having spent a considerable amount of time seeking culinary inspiration from the self-professed "Naked Chef", we and a whole lot of other people – who clamoured, queued and critiqued in typical Sing fashion - were curious to see how his new restaurant would be received in Singapore. We paid our first visit seven months into the opening to see whether all the fuss was worth it (it was), and returned recently to check out the additions to the already extensive menu, resultant of Jamie’s stop in Singapore a couple of months back.

Check out our full review here
20 Nov 2014 • 1 review • 0 follower

Extremely Disappointing

Decided to visit this restaurant instead of the many other choices in Vivo City or around the area (e.g. Sentosa or Mount Faber) to celebrate a birthday.

First and foremost, the food that we ordered were,

For appetizers,
cured meats for one, truffle chips, fried squid.

Mains,
200g Rump Steak
Mushroom Risotto

The waiting time was approximately 20 minutes for our food to come. And by food, mind you, were our mains. We then queried why didn't our starters come before our mains and the waiter then brought our starter from the chef's table which was left there for quite awhile.  Nevermind that. Next, the risotto was served without a spoon, and my steak was served without a steak knife. We then asked a waiter whether we could have a spoon and a steak knife, and it was conveniently forgotten. We were then left hanging for 5 minutes with our food turning cold wondering what was so difficult to get a spoon and a knife, and we asked another waiter for it and he immediately gave it to us. 

The Risotto was uncooked. The grains of rice were hard in the middle.  The steak was burnt on the sides and it was raw in the middle. (I ordered it to be done at medium). It was then returned to the kitchen, and it came 10 minutes later burnt at the sides, still, but the insides were done correctly. We didn't bother asking it to be done again. 

The fries that were accompanying the steak were tasteless and hard. It felt like we were paying for cheap western food.

Enough about the food, lets talk about the service. 

As i had done so with other restaurants before, (which staff and service crew had went the extra mile doing so), i told the staff not less than twice before the actual date that i would be celebrating a birthday there and whether anything could be done to make the person feel good. 

Many other restaurants that we visited had done an awesome job, for example, Lawry's Singapore and Hai Di Lao and Fish and Co., and the list could go on. 

But this restaurant failed to give me any sort of information whether i should do anything to get it done (like purchasing a dessert item) or they would arrange it by themselves. 

We then gave up trying and called to settle the bill. While doing so, i spoke to the manager to ask (and not to complain) why certain things were done the way it was. She gave me a very nonchalant response of, "sure Sir, i will let the kitchen know and i will let my team know." and left. 

Now this is the very first and it will definitely be the last time we are patronizing the restaurant.
It is very difficult to imagine that this restaurant carries the famed Jamie Oliver's name on it as he is such a respected chef. 

People might have good experiences or bad experiences at this restaurant and you do not have to take our word for it.
But please be advised that arranging for a birthday celebration here would not be recommended.

Regards
Eastie
The management of Jamie's Italian responded to this review:
03 Dec 2014
Hi Eastie, we're so sorry to hear about your disappointing experience - we really value your feedback and would love to speak to you personally to discuss your visit - could you email us your contact details at jisocial.vivocity@jamiesitalian.sg? one of our managers would call you as soon as possible. thank you and speak soon, cheers.