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Jamie's Italian

EuropeanItalian
Jamie’s Italian VivoCity serves fantastic, rustic Italian dishes with a quintessential Jamie Oliver twist using recipes that have been tried, tested and loved, all in a relaxed and welcoming space. A partnership between Jamie and his Italian mentor, Chef Gennaro Contaldo, there are more than 40 Jamie’s Italian restaurants worldwide

Sun - Thu: 12:00 - 22:00

Fri - Sat: 12:00 - 23:00

+65 67335500
$46 based on 123 submissions
After Work (26 votes), Ala Carte (16 votes), Birthdays (13 votes)
Joel Conceicao

Beyond the hype at Jamie's Italian

Having spent a considerable amount of time seeking culinary inspiration from the self-professed "Naked Chef", we and a whole lot of other people – who clamoured, queued and critiqued in typical Sing fashion - were curious to see how his new restaurant would be received in Singapore. We paid our first visit seven months into the opening to see whether all the fuss was worth it (it was), and returned recently to check out the additions to the already extensive menu, resultant of Jamie’s stop in Singapore a couple of months back.

Check out our full review here

The HGW community like this place for...

  • Crab Risotto6 votes
  • Tiramisu3 votes
  • rump steak salad3 votes
Community submitted Favourites:
Overall
Based on 123 votes
Food/Drink
Value
Ambience
Service
11 Dec 2014 • 7 reviews • 1 follower

Beyond the hype at Jamie's Italian

Having spent a considerable amount of time seeking culinary inspiration from the self-professed "Naked Chef", we and a whole lot of other people – who clamoured, queued and critiqued in typical Sing fashion - were curious to see how his new restaurant would be received in Singapore. We paid our first visit seven months into the opening to see whether all the fuss was worth it (it was), and returned recently to check out the additions to the already extensive menu, resultant of Jamie’s stop in Singapore a couple of months back.

Check out our full review here
20 Nov 2014 • 1 review • 0 follower

Extremely Disappointing

Decided to visit this restaurant instead of the many other choices in Vivo City or around the area (e.g. Sentosa or Mount Faber) to celebrate a birthday.

First and foremost, the food that we ordered were,

For appetizers,
cured meats for one, truffle chips, fried squid.

Mains,
200g Rump Steak
Mushroom Risotto

The waiting time was approximately 20 minutes for our food to come. And by food, mind you, were our mains. We then queried why didn't our starters come before our mains and the waiter then brought our starter from the chef's table which was left there for quite awhile.  Nevermind that. Next, the risotto was served without a spoon, and my steak was served without a steak knife. We then asked a waiter whether we could have a spoon and a steak knife, and it was conveniently forgotten. We were then left hanging for 5 minutes with our food turning cold wondering what was so difficult to get a spoon and a knife, and we asked another waiter for it and he immediately gave it to us. 

The Risotto was uncooked. The grains of rice were hard in the middle.  The steak was burnt on the sides and it was raw in the middle. (I ordered it to be done at medium). It was then returned to the kitchen, and it came 10 minutes later burnt at the sides, still, but the insides were done correctly. We didn't bother asking it to be done again. 

The fries that were accompanying the steak were tasteless and hard. It felt like we were paying for cheap western food.

Enough about the food, lets talk about the service. 

As i had done so with other restaurants before, (which staff and service crew had went the extra mile doing so), i told the staff not less than twice before the actual date that i would be celebrating a birthday there and whether anything could be done to make the person feel good. 

Many other restaurants that we visited had done an awesome job, for example, Lawry's Singapore and Hai Di Lao and Fish and Co., and the list could go on. 

But this restaurant failed to give me any sort of information whether i should do anything to get it done (like purchasing a dessert item) or they would arrange it by themselves. 

We then gave up trying and called to settle the bill. While doing so, i spoke to the manager to ask (and not to complain) why certain things were done the way it was. She gave me a very nonchalant response of, "sure Sir, i will let the kitchen know and i will let my team know." and left. 

Now this is the very first and it will definitely be the last time we are patronizing the restaurant.
It is very difficult to imagine that this restaurant carries the famed Jamie Oliver's name on it as he is such a respected chef. 

People might have good experiences or bad experiences at this restaurant and you do not have to take our word for it.
But please be advised that arranging for a birthday celebration here would not be recommended.

Regards
Eastie
The management of Jamie's Italian responded to this review:
03 Dec 2014
Hi Eastie, we're so sorry to hear about your disappointing experience - we really value your feedback and would love to speak to you personally to discuss your visit - could you email us your contact details at jisocial.vivocity@jamiesitalian.sg? one of our managers would call you as soon as possible. thank you and speak soon, cheers.
09 Nov 2014 • 1 review • 0 follower

pasta wasn't fully cooked through

Ordered prawn linguine and tuna fusilli, the pasta wasn't even fully cooked through. We could still feel the slightly tough texture of the slightly undercooked pasta as we bite into it. Probably the worst pasta we ever had considering its Italian.
The management of Jamie's Italian responded to this review:
03 Dec 2014
Hi nashsee, so sorry to hear you weren't happy with your pasta - would love to speak to you personally to get a bit more detail and discuss your feedback, could you kindly email your contact details to jisocial.vivocity@jamiesitalian.sg? one of our managers will get in touch soon. thank you and speak soon, cheers.
29 Oct 2014 • 25 reviews • 0 follower

Pricey, but ambience is great and sides taste good.

08 Oct 2014 • 1 review • 0 follower

A wonderful birthday evening for family and 12 year old son

The whole evening experience for our son's 12th birthday was wonderful. Excellent food, beautifully presented and service from Connie that was exceptional.

We will definitely return.  Thank you for a very special eveing.
The management of Jamie's Italian responded to this review:
03 Dec 2014
Hi Andrew, thank you so much for your lovely review! We're glad you enjoyed your dinner and found both food and service excellent. We'll definitely pass your wonderful comments to Connie :) Happy birthday to your son again, and see you back soon! x