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Japanese Gourmet Town (Vivocity)

AsianJapanese
Located at Vivocity, Japanese Gourmet Town offers three different Japanese brands within one shop - Botejyu from Osaka, Yoshimi from Hokkaido, and Ajisen from Kyushu. Customers can get to enjoy different Japanese dishes from different areas of Japan.

Daily: 11:30 - 22:00

+65 62249690
$18 based on 19 submissions
Dinner (7 votes), Children/Family (5 votes), Lunch (5 votes)
Jackie Lim 782

Good beef steak as always, but what was my beef?

Had a beef steak (hot plate with rice). I typically enjoy this place's hot plate beef, succulent with accompanying sweet dark sauce and veges. After a few months of not visiting the restaurant, i realise the beef slices have shrunk considerably. Are we talking about the 35% increase in food prices overall? Is this why? No change to the juiciness and texture, just a lot smaller beef portions.

The HGW community like this place for...

Community submitted Favourites:
Overall
Based on 19 votes
Food/Drink
Value
Ambience
Service
Whynofreewater
18 Sep 2014 • 2 reviews • 0 follower

Whynofreewater

Why the f*** is everyone starting to charge for water. What the f***. Seriously. What the f***. Seriously. Not cool. What the f***.
07 Feb 2012 • 19 reviews • 0 follower

Good beef steak as always, but what was my beef?

Had a beef steak (hot plate with rice). I typically enjoy this place's hot plate beef, succulent with accompanying sweet dark sauce and veges. After a few months of not visiting the restaurant, i realise the beef slices have shrunk considerably. Are we talking about the 35% increase in food prices overall? Is this why? No change to the juiciness and texture, just a lot smaller beef portions.

23 Oct 2011 • 387 reviews • 13 followers

Not just good Ramen

I have eaten at Ajisen more times than I can remember as my daughter is an absolute fan of their Charsiew ramen!! She could polish A WHOLE bowl of ramen ALL by herself from the day she turned 3!! It's shocking I know.

So when I'm there, I always eat their seafood Tom Yum Ramen. I have tried other stuff on their menu but still feel that their Tom Yum Ramen is the best.

I hold this belief until my help ordered their Curry Chicken Stone Rice and I had a little to try. I thought the rice was very fragrant and tasty. The chicken meat was tender too. I was very impressed with the tastiness of their Curry Chicken Stone Rice tho it was oily too.

Now that I think so highly of their Curry Chicken Stone Rice, I will have trouble deciding what to order the next time I'm there!!!

15 Mar 2011 • 136 reviews • 6 followers

Service SUCKS!

Went during lunch where the restaurant is only half full. 4 or us order:

1. Spicy Chasu Ramen + Fried Tofu + Ice Tea

2. Spicy Chasu Ramen + Fried Chicken + Cold Tea

3. Seafood Ramen + Tempura Prawns + Ice Tea

4. Seafood Ramen + California Maki + Cold Tea = Hot tea came instead

Staff served the wrong table & didn't even realised until we told her and yet she didn't believed us.

We also ordered a Seafood Okonomiyaki which 1/4 wasn't consumed as we were to full and asked for it to be packed. Promised by the waitress, we waited for 7min and when we approached her, she didn't even recall what she was supposed to do but it was too late anyways, it was thrown away.

The place was decently busy but with an order as we didn't see these waitresses dashing around, instead they were leisurely walking around and until the bell rings at the kitchen, it means food is out...just that simple and yet service can be so bad.

Not that food is so great, we were just craving for ramen and it will be the last time I will go back.

 

 

14 Mar 2011 • 17 reviews • 0 follower

Wilted Lettuce and "Pork" Yakiniku

Eating out in Singapore these days and getting decent, quality food that's worth your dollar is about as rare as my being able to vote in a contested election. To that end, I avoid chain restaurants like a plague unless I'm really out of luck and the alternative is to eat at MacDonald's.

As luck would have it, my pfriend and I were downright hungry today at lunch. The menu's outside Japanese Gourmet Town looked decent and there was a particular menu highlighting certain items at 50% off on even Mondays. Today was an even Monday.

I decided to order a pork yakiniku hot bowl set and my friend wanted a "50% off" pork orkos and a Caesar salad. When we ordered, the waitress informed us that the 50% discount was for Ajisen VIP members only. Of course that was no where to be seen on the menu outside, but as with most consumers who have gotten use to deceptive and unscrupulous advertising practices in this country, we shrugged it off. My friend ended up ordering a pork katsu and orkos set.

Here's my lunch went downhill from here on out:

1) The waitress told us our food would take 15 minutes to arrive as the Orkos takes longer to cook. Sure enough we waited and the Orkos set appeared and mine didn't. As I didn't want my male dining companion to wait out of courtesy, I told him to start. Even though my set didn't contain an Orkos, it arrived 10 minutes after the Orkos set.

2) Right, so the set arrives and waitress sets down my bowl of salad. The lettuce is absolutely wilted, to the point that I can see brown edges on each leaf and no, it wasn't the brown dressing. I politely told the waitress to change the salad because I didn't want a stomach ache from wilted lettuce, to which she picked up the bowl and stuck her eye in it for a good minute before comprehending my request. Will not comment on the lack of basic English speaking standards at Singaporean establishments because that's a futile debate.

3) Finally, my "pork" yakiniku was a sad bowl of fat slivers. I wasn't expecting marbled Kobe cuts at a chain restaurant but this took the cake. The slices of "pork" were really slices of streaky bacon from the cholesterol-choked arteries of hell. After picking through each sliver, I managed to accumulate about 1 tablespoons of meat. No misuji, tontoro or tokusen harami mind you. Just plain cheap cuts of pork that even a goat wouldn't swallow. And I had to pay $14.80 for this.

In short, my experience at Japanese Gourmet Town was abysmal. Parent company Japan Food Holdings should do some quality control on it's stores, invest in some people who can speak English and hire some cooks who can at least do the Japanese some justice. You've definitely lost 2 customers.