I have been to Jigger on a number of occasions now and usually we turn a blind eye to the over-priced cocktails (I mean, it is Singapore) because of the great vibes and ambiance. However, on my most recent visit, we were treated with one of the worst service experiences I have had in Singapore. I can usually turn a blind eye to over priced drinks and average quality, however, service is one factor that really makes or breaks it for me.
Now, I'm not just talking about slow service or getting orders wrong or rude waiters, I am talking about it all... The lack of knowledge and unawareness of the waiters only become apparent when we asked for our bill at the end of the night. Firstly, we couldn't find a server to ask for the bill. When I went over to the cashier and asked them for our table's bill, they were unable to locate it, and apologized for being 'new' (I mean not everyone can be new now, can they?) They asked me to recount all the drinks we had and then attempted to re-do a bill. After this, it still took about 20 minutes for them to get us the bill and when they did, it was still wrong! They had charged us for a bottle that was not even ours. At this time, I was dealing with one of the servers who seemed to be pretty unaware and didn't really have a clue what was going on, moreover, he had no respect for his customers and spoke to me in the rudest manner possible and was actually yelling at me... I am not sure if he had been drinking on the job or he has no manners, both of which are terrible, but I have never been spoken to like this in my life and it was really the last straw for me. I am sorry, but Jigger has now been boycotted by me and my friends. I refuse to sponsor an institution which has zero regard for its customers and no sense of how to talk to a fellow human being. I am usually ok to deal with slow service, but we will not stand for ineptitude and downright rudeness.
By the way, even after all this, they bought us the wrong bill and overcharged us..........at which point we were so done that we just paid and got the hell out of the place.