We have not been to jones for sometime and decided to take a late brunch on a Sunday afternoon . Arrived after 3pm and the good thing was there's no lunch crowd and need not wait to be seated. However service staff seemed to be lacking in their usual jovial mood. We could only see an Indian and Caucasian waitress with a smile on their face when attending to the customers whereas all others were sour faced. Food was still decent but the whole experience was let down by the service. no one ensured that we had the right utensils, water did not arrive, extra orders were forgotten and worst, flies were conveniently buzzing around and lounging on tables. What happened to the ambience here??
It's very disappointing as we used to have good experience in jones. Hope they catch this review and better themselves for it used to be a place with good memories.