28 Sep 2009 • 137 reviews • 26 followers
Decided to meet Rabbit at Sunset Way for lunch for her convenience since she stays nearby and this noshery was elected after doing a simple search on HGW.
Only al fresco sitting is available for this nondescript cafe which could end up a lil too warm in this humid weather of our sunny isle in the noon, as in our case. Cutleries were displayed at one side of the area and was self-serviced.
Not feeling too hungry, we decided to order a soup and a German pizza to share.
We had wanted to try the Hungarian Goulash Soup but it was OOS. At the approbation of the blur and lackadaisical waiter, we had the Spicy Shrimp Chowder ($16) instead. The soup was not spicy and the fishy seafood odour was too much for me. I stopped imbibing after a few spoonfuls. However, I adore the crisp chewy crust of the complimentary bread and the fluffy soft dough that came with the soup.
I have always thought that pizzas are Italian. Having read about the Flammkuchen on this page previously, I decided to order one to satisfy my curiosity. Served on a wooden board and a roller for cutting the rectangular pizza, our Flammkuchen with pork knuckle cubes, sauerkraut & mashed potato ($18 for small) was an interesting fare. The meat was well done but I’d prefer if they came with some crackling bits of skin from the pork knuckle. I was impartial to the sauerkraut, which had a fermented saltish flavour to it. However, Rabbit didn’t like the green. Chunks of mash potato added texture and flavour to the pizza. Love the crispy thin crust of this pizza but the overall palatableness was nothing to shout about.
All prices on the menu are nett with no GST or service charge, rightly so with minimum service rendered. Waiter didn’t top up water throughout our stay there. Chef had a friendly smile for us whenever we looked in his direction although he didn’t approach for a friendly chat. We found 2 different species of crawlies wriggling in the dish of chilli flakes and informed the waiter about it. I think it must be the most exciting event happening to him in a while as he was visibly amused than distressed. Despite not being the gu-niang kinda girl who screams at every bug I see, I was rather perturbed; I could have ingested the vermin unknowingly when I sprinkled the chilli flakes unto my pizza straight from the dish. Urgh. I think I did see the chef going through his supply of chilli flakes when I tried to get the waiter’s attention for the bill though. Hopefully, hygiene has been restored to the joint. Before we left, we were served with 2 complimentary shots of chilled Sweet Chocolate Liquor. I didn’t think much of the gesture, given the trauma I suffered and it was too stingy an amount that could hardly quench the thirst on this hot day. Oh well, but some customer recovery is better than none.
If not for the get-together with Rabbit, I’d think it wasn’t worth the trip down. Maybe people who partake their food with beer might like this small bistro better?
The management of Jules Verne responded to this review:
29 Sep 2009
first thanks a lot to take your time to write the review and for trying out our place. I recognise you well (very easy to remember 2 pretty ladies at the crowded lunch time where you have been our only customer :) ) and i m the chef with the friendly smile (i m still single) and i take my chance here for some explaination.
1. we offer a broad range of Flammkuchen, I m very sorry that you choose from 11 kinds the one you don't like... there can not be a pork knuckle skin on it because it needs only ~ 3 minutes to bake the Flammkuchen. if there would be the skin it just would be like chewing gum and this is not what I like to serve
2. our shrimp chowder is made from 100% real iceland shrimp and fresh veggies (no frozen stock or powder), so the taste is very rich. Please understand that the decision if it's hot or not belongs to the customer.... We have some for them it's very hot and they start sweating, for you it might be too soft - this is why we offer Tabasco (2 types) and pepper but I think it's really up to the personal taste
3. to serve you the chilli flakes was my worst experience since long time. I hope you understand and accept that I m not the producer of the chilli flakes. I buy it in from a German supplier and just opened it to serve it to you. I m really very sorry, and hope you can accept my apologize for the 'additional ingredients' - maybe you saw that I froze up the whole pack and made a big complain to my supplier about it. I try that it will never happen again specially as I try to keep the highest hygiene standard what is possible.
4. I could write now a big story about the worse service or the waiter (like he is new, unexperienced or whatever), but I won't do that as he is one of the waiter who is with us since starting 4 month ago and should know his duty...
so I just ask again for apologize and we will have a serious chat with him to change back is attitude to our expectation of good service (the cutleries are not for self service - should be brought by the waiter)
Please give me another chance and pass by at our place and let me surprise you with a degustiation menu of my choice to show u the broad range and taste we offer to our customers. It is a pleasure for me to invite you and I promise you that I will be with you for some chat.