Brought my parents from aboroad to enjoy a great dinner together on a Sunday evening last month, expecting good foods and reasonable service as I usually had good times at Jumbo East coast 5yrs ago...
Now it seems such food quality and service no longer existing here.
The place become too outdated, The staffs are not friendly at all (Specially those staffs who receive orders), Very very difficult to find a staff to ask service (only a few staffs are working in such a big place??), Many dishes are already cold, Vegies are under cooked, Abalones are not cooked well, The portion of pepper/chili crabs are quite small - nothing much to eat.
They never replaced the plates with new ones (I did it by myself). Eventually the table become full of rubbishes.
Spent more than $350+ for 4 adults, to experience such low quality foods and services.
The first thing that you observe when you walk into a Jumbo Seafood restaurant is the bright orange colour scheme with tiny crab caricature. The bright ambiance of the place sets the tone for the gourmet seafood journey you are about to embark upon. One caveat… getting a table at any of the Jumbo Seafood outlets, without a reservation, especially on weekends is a near impossibility. Miraculously, even if you do manage a table, chances are the table is an outdoor seating. And trust me, enjoying hot and spicy seafood delights in the heat of Singapore can be, to say the least, unpleasant. Conversely, enjoying dinner outdoorsy may not be such a bad idea, especially if it’s been a rainy day. Either ways, reserve your table… it’s better than being disappointed, especially considering the aroma outside the restaurant is just as tempting!
Here's my full review of Jumbo Seafood!
Had heard a lot about this place, before I decided to give it a visit. After a couple of visits, have decided not to go back.
Ordered sea food beancurd, broccoli with garlic, scallop with yam, venison and chilli crab. The scallop with yam was the only saving grace. The chilli crab was good, but nothing that I would not get elsewhere.
The service staff is anything but pleasant, and to add to it you have a cart with a dirty blue bucket moving around the restaurant, collecting used crockery.
Was not expecting fine dining, but definitely a better experience for the money paid.
Went for dinner yesterday.
Service was great and at attentive
Food service waiting time was not too bad .
My only complaint is that food serve to the table are not hot
Bamboo clams , steam crabs , scallops, youtiao are some of the dishes
Guess it is ready for a while but no one to serve ?
Am not sure and has feedback to the staff
A fortnight ago l went to Jumbo restaurant with my girlfriend for dinner on Saturday night. It was very crowded so we had to stand in a long queue for 40 minutes before we could get a table and place an order. I ordered an elephant clam cooked in two ways; raw and blanched , a Hong Kong steamed fish and a Yang Zhou fried rice. The service was slow as the food took 30 mins to arrive. The food was average , and the price was slightly higher than other seafood restaurants.