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King Pot aims to bring forth a new steamboat dining experience with only the best and freshest ingredients! Apart from using our patented heating stove, King Pot's blend of western favorites soup bases with local soup bases are always available.
Food was decent and service crew was above par but what really cheezed me off was the attitude of the GM, Derek Tan when I asked to take away the extra left overs. I was only informed of their so-called no food take away policy AFTER the food was taken away from my table. Had they told us of the policy BEFORE clearing the food, we could have tried to finish the food. When asked why the no take away policy is not made known to the customer from the begining, he said it's because I did not ask! I'm definitely NOT going back to this restaurant or any of its subsidiaries for such extremely poor service.
The management of King Pot responded to this review:
12 Dec 2012
Thanks for the feedback. We do not say no to taking away food but we strictly do not provide the equipments, containers or services to provide for takeaways of leftovers. This is to dis-encourage takeaways as our items are raw and we'll rather get a bad review if we can are able to take all measure to reduce food-poisoning.
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