HungryGoWhere Singapore Food Guide, Restaurants, Eating Guide and Reviews - HGW
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Kiseki

2.8

Eatability rating

57 reviews

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AsianJapanese
The much talked about Japanese buffet restaurant in Orchard Central offers a whopping spread of more than 200 items, including sashimi, Sri Lankan blue swimmer crabs, ribeye steak, grilled salmon belly, teppanyaki, tempura, sukiyaki, shabu shabu and a good choice of desserts.

Daily: 11:30 - 15:00

Daily: 18:00 - 22:30

+65 67361216
$40 based on 92 submissions
Buffet (25 votes), Large Groups/Gathering (20 votes), Children/Family (14 votes)
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worth it for Weekday Lunch

Firstly, I came here for lunch on weekdays so its cheaper. If you're a student who wants decent buffet without paying over $25 or adults who just want to have quantity or quality, this is the place for you. - Food: Generally simple(eg.prawns, salmon, basic japanese finger food) nothing worth raving about. Salmon was too think though. - Drinks: For me, the choice was more than enough so it's good. (around 8 choices or more) - Ambience: Depends on where you are seated, I was seated nearby the entrance so it wasn't very pleasant. but there are a few seats inside that seemed rather cosy. Certain walkways are a little too squeezy though. service: Generally bad. took about 10 mins to refill when it (salmon) was empty for 15 mins. They were too busy to clear tables.

The HGW community like this place for...

  • salmon belly sashimi8 votes
  • Teppanyaki5 votes
  • Chawamushi4 votes
  • ice cream4 votes
  • Sukiyaki3 votes
  • chocolate fondue3 votes
  • Cold Crab2 votes
  • Read more Must-try Dishes
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Latest Community Reviews:
• 12 Sep 2014 • 5 reviews • 0 follower

worth it for Weekday Lunch

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Coffee
Drinks
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Firstly, I came here for lunch on weekdays so its cheaper. If you're a student who wants decent buffet without paying over $25 or adults who just want to have quantity or quality, this is the place for you. - Food: Generally simple(eg.prawns, salmon, basic japanese finger food) nothing worth raving about. Salmon was too think though. - Drinks: For me, the choice was more than enough so it's good. (around 8 choices or more) - Ambience: Depends on where you are seated, I was seated nearby the entrance so it wasn't very pleasant. but there are a few seats inside that seemed rather cosy. Certain walkways are a little too squeezy though. service: Generally bad. took about 10 mins to refill when it (salmon) was empty for 15 mins. They were too busy to clear tables.
Overall
Food/Drink
Value
Ambience
Service
• 01 Jul 2014 • 59 reviews • 0 follower

Simple and Efficient Reservation and spacious

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Tried the online booking for weekday dinner buffet and all done in a min and got reply within a day. Was greeted warmly by the reception upon arrival

Food variety is not bad considered the price and the quality is not bad for buffet style.

ambience is good and spacious,plates are cleared very fast.

Definitely will return agai
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• 31 May 2014 • 1 review • 0 follower

Great management that ignore customer complaint completely

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An email to the management that was ignored.   On 26th May 2014, at 7.30pm, I was in a good mood when four of my friends and I step into Kiseki outlet at Orchard Central. After we were seated, I proceed to get the sashimi from the counter. When I was there, the salmon sashimi is all taken by the previous customer, so I decided to wait awhile there for the next round. One of your staff from the kitchen approach me and tell me that I can let him know how many pieces I want so he'll cut for me. There are five of us, so I thought that each person Ten slice should be enough. So I told him I would need fifty slices. Instead of helping me, he mock me infront of the waiting crowd by saying loudly, " Fifty slices!!! ". After hearing this, I calm myself and told him it's for five person. He didn't reply, turn his back on me, proceed back into the kitchen and mock me infront of his colleagues by pointing finger at me saying sarcastically " This guy want fifty pieces for five people". At that moment I was so angry, but I told myself that I am out to have fun with my friends, I don't want to make a big fuss. So I waited for the Sashimi to be out and returned to my table after taking the sashimi. After a round of sashimi, I proceed to take somemore sashimi. When your staff saw me again at the counter, he mock me infront of his colleagues again by pointing finger at me saying sarcastically " This guy want fifty pieces for five people, Crazy". I was so furious, which lead to this complaint. Never have I been so insulted before even as a mystery shopper who put difficult scenario for staff. This staff that you have, is the worst I've seen. He could just tell me to wait but he choose to mock me infront of the other customers and his colleagues. This is the worst dining experience I have in my entire life. I'm not interested in any compensation. As a mystery shopper, I'm writing this complaint  to warn your company that such staff will tarnish any reputation your company have.  
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  • The guy on the right, thanks to you, I lost my appetite.

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