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Kuru Kuru Japanese Restaurant

AsianJapanese
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Kuru Kuru Japanese Restaurant offers an extensive Japanese ala carte buffet menu of more than 137 dishes. They also have an innovative ala carte menu with more than 80 dishes.

Daily: 11:30 - 22:00

$29 based on 46 submissions
Buffet (14 votes), Dinner (11 votes), Lunch (10 votes)
Michelle Tan 953

Worth a visit

I last visited Kuru Kuru a couple of years ago. As there is a recent Groupon deal, I searched for latest reviews to see if the restaurant is worth a re-visit before I make the purchase.

Was very apprehensive with the earlier review by Dinggowhere. Nonetheless, decided to check out the restaurant yesterday.

I am happy to say that my apprehension dissipated when the 1st 2 dishes arrived, which were sashimi (salmon, yellowtail & swordfish) & pork cutlet. The former was cold & fresh. The latter, though thin, was decent.

The rest of the dishes (makis, various sushi, shishamo, ebi tempura, chicken wings, gyoza, garlic fried rice ) were OK.

My only gripes were :

Salmon teriyaki/ Salmon in butter sauce - very small pieces for each diner. Some were moist, others overdone & dry. 

Chawanmushi - bland

Grilled Saba - skin was nicely grilled, but again, dry.

Sakura dumpling - this is a dried hard mess that I had to spit out. The dorayaki is a better choice than the dumplings

Ice cream - all ok ecept the vanilla, which has strong artificial taste

Salmon roe sushi - overly salty & not so fresh.

Service
Nothing I can fault with. They brought pots )for hot ocha) & jugs (of drinks) so that you can re-fill yourself.

One of the wait staff (I think a male Filipino) even wished my husband 'Happy Father's Day'. Well, it was just a lunch, not a special celebration. Gesture appreciated, though.


So, this place is still worth a visit.

 


The HGW community like this place for...

  • Tokyo Style pork belly3 votes
  • scallops with cheese3 votes
Community submitted Favourites:
Overall
Based on 46 votes
Food/Drink
Value
Ambience
Service
06 Dec 2014 • 5 reviews • 1 follower

Its not worth your visit

We went for the ala carte buffet. And the serving of the food took really long, especially the more expensive items. We waited for about 40 minutes before my salmon and octopus sashimi were served. Same goes for the sushi. I think their strategy is to delay serving all the expensive items on their menu. Cause other items like fried rice and stir fry meat came really quick.
 
 One of the waitress had a really bad attitude. She was impatient when we asked for our drinks to be refill. And took a long time to come back to us with the refill. But the others were fine. 

That explains why the restaurant is pretty empty even on a Friday night, 

Nonetheless, I must admit that the food is still not too bad. 

17 Oct 2014 • 2 reviews • 13 followers

Save your money and your evening - avoid.

Terrible service (if any). I had fond memories of Kuru Kuru back when it was actually a proper restaurant, having had several good experiences dining there over the course of 2013 and early 2014.

My my... How quickly things change.

Last Friday on 10 October 2014 at 8pm, I headed down to Kuru Kuru, hoping to relive some of the good old times. We were greeted at the reception counter by uhm... Nobody. We stood around for 5 minutes waiting for someone to pay us some attention, and after a while it suddenly occurred to us that we were being deliberately ignored.

We approached a young, fat waitress (henceforth referred to as "Fat Waitress") who gave us an exasperated look at told us that they were "full house". I looked around at the 6 vacated tables and asked her "what are those then?!" She then gave the most epic reply I've ever had the privilege of hearing from a service staff member. "We are too busy to clear the tables."

My jaw dropped in disbelief. There were 6 vacant (but messy) tables laid out before us, and not a single service staff member willing to clear a table for new, hungry customers. We weren't even asking to use a damned Groupon voucher. We were (or were intending to be) full paying customers. When I asked her again if she would insist on refusing to serve us, she just walked away uncomfortably.

Dear Manager. I am no expert on running F&B outlets, but I am pretty sure that something is wrong here somewhere. I have never EVER encountered such terrible service attitude in my life. In addition to the fact that Fat Waitress turned away good customers for no good reason, the uncleared tables were an eyesore. You may also wish to try dialing into your restaurant line once in a while - you'll realise that it's next to impossible to make a reservation because noone ever picks up your phone.

That sort of attitude is what causes loyal customers to irrevocably sever ties with businesses they once supported. You have lost my patronage FOREVER - do yourselves a favour and try not to lose anymore good customers to the DISGUSTING service attitude which Fat Waitress showed on 10 October 2014. I shall always remember the night Fat Waitress from Kuru Kuru turned me and my wife away just because she was too lazy to clear your tables - it's not a fond memory at all.
Sashimi
16 Jun 2014 • 11 reviews • 0 follower

Worth a visit

I last visited Kuru Kuru a couple of years ago. As there is a recent Groupon deal, I searched for latest reviews to see if the restaurant is worth a re-visit before I make the purchase.

Was very apprehensive with the earlier review by Dinggowhere. Nonetheless, decided to check out the restaurant yesterday.

I am happy to say that my apprehension dissipated when the 1st 2 dishes arrived, which were sashimi (salmon, yellowtail & swordfish) & pork cutlet. The former was cold & fresh. The latter, though thin, was decent.

The rest of the dishes (makis, various sushi, shishamo, ebi tempura, chicken wings, gyoza, garlic fried rice ) were OK.

My only gripes were :

Salmon teriyaki/ Salmon in butter sauce - very small pieces for each diner. Some were moist, others overdone & dry. 

Chawanmushi - bland

Grilled Saba - skin was nicely grilled, but again, dry.

Sakura dumpling - this is a dried hard mess that I had to spit out. The dorayaki is a better choice than the dumplings

Ice cream - all ok ecept the vanilla, which has strong artificial taste

Salmon roe sushi - overly salty & not so fresh.

Service
Nothing I can fault with. They brought pots )for hot ocha) & jugs (of drinks) so that you can re-fill yourself.

One of the wait staff (I think a male Filipino) even wished my husband 'Happy Father's Day'. Well, it was just a lunch, not a special celebration. Gesture appreciated, though.


So, this place is still worth a visit.

 


25 May 2014 • 1 review • 0 follower

Bad service BAD FOOD!

last time the food was good but ever since they change the chef, the quality of the food drop. The last 2 times we went, the food was really bad so we decided not to go back again, after months, the shop still packed with people so we decided to give them another chance, we ordered a Katsu don and chicken cutlet curry rice, the food come after 40 minutes, nevermind, we start eating the food, the taste is just like instant food, most likely they made it in the morning and people order, they just put into the microwave and warm it up, THE TASTE IS VERY VERY BAD, GIVE IT TO DOG, DOG ALSO REFUSE TO EAT! and, the waiter's attitude is bad as well. In conclusion, i will never ever go back again! Thanks!
29 Apr 2014 • 1 review • 0 follower

Don't bother unless you want to wait 30 mins for your first dish

Visited during dinner time with a friend. 1. First dish (tamago) arrived 30 mins later. 2. Our table only had chopsticks and we asked for soya sauce and saucer but the waitress only brought an extra set of chopsticks. Asked for it again and she gave us two saucers and walked away.. Was unable to get their attention for the third time because they were so understaffed. So I had to get my own soya sauce from the other table and helped myself to the hot tea. 3. The food was terrible. Salmon sashimi and tamago were decent but gyoza was too oily, maki rice was not fresh, tempura was served without the sauce (came only 10 mins later), mentai scallop were not fresh and the rest of the food did not show up. 4. Wait time for the dishes that did show up was very long. We noticed two other tables with customers looking very unhappy as well and overheard one family asking for the food that they ordered in their first order. 5. Waiter asked if our orders were all in, when we said no.. He asked if we would like to reorder our food. Incredulous. P/s we ordered quite a lot for our first order as we were very hungry.... and most of it did not show up. 6. Shortly after a waitress came up to us to confirm with us that we suspended all orders. Not wanting to reorder aka order suspended? Or did they lose the order chit? I don't get it. We called for the billed after which. Upon receiving the bill, we were very unsatisfied with the service and food. I'm sure anyone would be when your food taste bad and orders get forgotten. I tried to ask for a discount after informing the waiter that the food and service was nasty. The waiter said they don't offer discounts and he could offer us complimentary ice cream. But we feared that it will take another half an hour, so we declined. We are never returning ever.