Marcus Cyrus Teo •
28 Mar 2015 • 1 review • 0 follower
did a reservation through chope.co for 2 pax on a friday , however I called to inform I was late for about 15mins which the staff mentioned was fine. However, they need to take back at 9pm.
1. the service staff didnt understand the basic needs of the diners ( myself and other diners) for example, to remind the diners that the copper pans and steel rods are warm to touch . When the opposite diner tried to complain , a chinese female staff mentioned, it is normal that the tip of the rod to be ok to touch. But sadly its your job to remind your diners.
2. the escargot had a sour taste and way too salty . bread was too tough .
3. the steak ordered medium and medium rare is grilled to satisfaction but the fries was way too soggy.
4. 9pm came and other diners was still eating however, they were chasing people to leave and pay up with some tables food just came. this is total disrespectful just for the sake of arranging tables for a 20 people group whom was late. table management is tough , but not at the expense of diners whom have just ordered food.
I will not recommend this place at all. Even though people think their outdoor seating is romantic. Just a reminder, the walkway is a public walkway, the restaurant merely just put tables out. nothing fancy.