Les Bouchons Rive Gauche (Robertson Quay)

Summary

Overall RatingBased on 37 reviews
Food/Drink3.3
Value3.2
Ambience3.2
Service2.6
$70/pax
Rib Eye, fries, pate maison, Beef filet, Everything, Steak! Frites!, Steaks and Dining Out by the river, Steaks and Terrine, Tenderloin, US ribeye (if you win 4D), escargots, extra tender beef fillet, fillet mignon, side of beef View all
Dinner, Alfresco/Outdoor Dining, Waterfront, Quiet, Romance/First Dates, After Work, Wine Lists, Boys Night Out, Chillout, View/Scenery, Business Dining, Large Groups/Gathering, People Watching, Girls Night Out, Private Dining, Fine Dining View all
Most helpful review:

Awesome Steak Dinner

Food/Drink 4 | Value 4 | Ambience 3 | Service 3
Total Reviews: 2

One of the best steak restaurants in Singapore! The fries were crispy yet oh-so-fluffy on the inside.


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Most helpful reviews for Les Bouchons Rive Gauche (Robertson Quay)

Horrible Service and Management - Average food

Food/Drink 1 | Value 1 | Ambience 1 | Service 1
Total Reviews: 17

I've eaten here a few times and found the food to be average at best and quite inconsistent from one meal to the next.  The absolute worst part of this place is the service and especially the VERY RUDE management.  As described in other reviews, they are arrogant and have no concept of customer service.  Example, I made reservation for six people for a Friday night at 8:30pm.  One of my friends was running late due to the heavy rain, being courteous customers we called the restaurant to advise them we would be a few minutes late and we were on the way and would be there in a couple minutes - I called at 8:36pm... that is exactly 6 mins past the reservation time!  The manager rudely advised me they had given the table away and said he tried to call me.  I checked my mobile phone records and saw a missed call from the restaurant at 8:25pm.  He gave away my table BEFORE the reservation time!  Every good restaurant will hold a table reservation for at least 30 min. When I asked him how he could do this to a CUSTOMER, and his arrogant response was "I'm the BOSS" (yelling at me).  Don't go here - it will most likely ruin what you hope to be a nice night out... you'll end up being disappointed in the food and frustrated at the (lack of) service!


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bad fries. medium quality steak.disrespectful service

Food/Drink 3 | Value 3 | Ambience 1 | Service 1
Total Review: 1

did a reservation through chope.co for 2 pax on a friday , however I called to inform I was late for about 15mins which the staff mentioned was fine. However, they need to take back at 9pm. 

1. the service staff didnt understand the basic needs of the diners ( myself and other diners) for example, to remind the diners that the copper pans and steel rods are warm to touch . When the opposite diner tried to complain , a chinese female staff mentioned, it is normal that the tip of the rod to be ok to touch. But sadly its your job to remind your diners. 

2. the escargot had a sour taste and way too salty . bread was too tough . 

3. the steak ordered medium and medium rare is grilled to satisfaction but the fries was way too soggy. 

4. 9pm came and other diners was still eating however, they were chasing people to leave and pay up with some tables food just came. this is total disrespectful just for the sake of arranging tables for a 20 people group whom was late. table management is tough , but not at the expense of diners whom have just ordered food. 

I will not recommend this place at all. Even though people think their outdoor seating is romantic. Just a reminder, the walkway is a public walkway, the restaurant merely just put tables out. nothing fancy. 



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Cold steaks and soggy fries

Food/Drink 1 | Value 1 | Ambience 1 | Service 1
Total Reviews: 2

Made reservation 1 week ago; was given table by door when there were many available so asked to change, zeff said ok, pulled 2 tables together for 4pax. Ordered much raved about Ribeye n escargot.also ordered smoky salmon toast n grilled salmon main course. Escargot tasted awful:bland n full of rawness(worst ever had).Smoky salmon toast was good. Baskets of rolls was hard n cold as rock n served well after starter??!!! Have to hasten salad n main courses. Wine of month tasted like rotten grapes(shouldn't have bothered to try :(..salad came soaked in dressing barely had 2 mouthful. Main courses(3 Ribeye n 1 salmon) arrived on warm plates with soggy fries; Ribeyes were almost cold, butter on top didn't melt. Grilled salmon too-almost cold. Obviously, food left in kitchen for sometime and only reheated to serve to us. Grilled Salmon tasted ok. Much raved about Ribeye served almost cold, had to spread butter on the charred n overburnt steak which was full of fat n vein, really hard to chew n swallow. Really disappointed with food n service here as it's a restaurant; even coffeeshop western, aston or swensen serve HOT pipping food. Have tried Club st. branch and food was good only bad service. Robertson quay left me speechless with so much disappointment-won't be back for sure.


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Cold steaks and soggy fries :(

Food/Drink 1 | Value 3 | Ambience 1 | Service 1
Total Reviews: 2

Made reservation 1 week ago; was given table by door when there were many available so asked to change, zeff said ok, pulled 2 tables together for 4pax. Ordered much raved about Ribeye n escargot.also ordered smoky salmon toast n grilled salmon main course. Escargot tasted awful:bland n full of rawness(worst ever had).Smoky salmon toast was good. Baskets of rolls was hard n cold as rock n served well after starter??!!! Have to hasten salad n main courses. Wine of month tasted like rotten grapes(shouldn't have bothered to try :(..salad came soaked in dressing barely had 2 mouthful. Main courses(3 Ribeye n 1 salmon) arrived on warm plates with soggy fries; Ribeyes were almost cold, butter on top didn't melt. Grilled salmon too-almost cold. Obviously, food left in kitchen for sometime and only reheated to serve to us. Grilled Salmon tasted ok. Much raved about Ribeye served almost cold, had to spread butter on the charred n overburnt steak which was full of fat n vein, really hard to chew n swallow. Really disappointed with food n service here as it's a restaurant; even coffeeshop western, aston or swensen serve HOT pipping food. Have tried Club st. branch and food was good only bad service. Robertson quay left me speechless with so much disappointment-won't be back for sure.


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