Making the journey up Bukit Timah road on a wet Tuesday night should be rewarded with a delicious meal from a restauraunt which was reccomended to my by a friend. Arriving in the door at 20.56 sharp, the waiter politely told us the kitchen was closed, to which I said that on the website it says it is open until 10PM, with last orders an hour beforehand (having done my research that day and taking wet Tuesday traffic into account after work). He went back and asked the (presumably) managment if they could take our order, he returned and no was the answer. Determined to try the steak sandwhich and truffle fries (with the smell of truffle filling the air for the 3-4 tables of people enjoying their dinner) I suggested we just order food to take away, which was also responded to with a 'no', as the Kitchen had closed at 20.55 (it was now 20.57)
This situation irked me so much that now I'm at home eating takeaway food having just signed up to hungrygowhere.com just to leave this review. I should be full with a steak sandwhich and truffle fries on my home!
Normally I never complain, accomodating service goes a long way to keep people happy. Unfortunately tonight, we were turned away. I will not make the effort to go back there again no matter how good the reviews for food are as poor service is an all too common thing. I will also let the person who recomended this place to me how dissapointed I was having to wait in the rain outside to try and get home.
In this day and age where restaurants are a dime a dozen, some good staff who don't want to finish up early will go a long way to keeping a business not only alive but also thriving.