14 Aug 2015 • 1 review • 0 follower
Had a terrible experience and tried this place only coz of a friend's recommendation. It was my baby's first birthday and I wanted to buy a pretty customised cake for her.soi happily ordered a
i was disgusted to see that they conveniently chucked a 2 tier cake in a single tier box with its mouth open and covered with a miserable plastic sheet. thankfully before I left I checked the cake and discovered that my baby's name was grossly misspelt. When I showed it to the lady at the counter, a very intelligent question popped up :"So ,are u ok with it?" it is my Baby's first birthday cake which cost me $234 and would I be ok With a wrong name?
then they brought it to some mini kitchen and wiped off the excess letter in her name and it looked really ugly and then told me they will send it back to some Dempsey bakery for correction, so now my cake is supposed to travel all over the place? I insisted that the fondant artist come down to the eu tong Sen bakery And rectify it asap before my party begins. They did show some sensibility by telling me to go back first and then they will deliver over to my place in a proper box meant for 2tier cakes, not a pathetic one tier box With a plastic curtain.
The cake was not well done overall and so not pretty! and and every single bit of it was over-priced. Super dry sponge and I think neighbourhood bakery does better cakes.
Save your energy, there is a reason why this cafe is left empty. They have very poor customer management skills and did not seem remorsefu, as if this mistake is ok for a bakery... It's a sorry of a balery