Good value for money with the good range of fresh and good quality Japanese food from ramen to sashimi type dishes. Nice move on the loyalty rebate system as it is long overdue compared to its competitors. Service can be improved especially during busy periods.
Alright. So I am upset enough to write a review. The ambience of the place is bad for the price range. $20+ to near $30 for a Bento, and the sitting is like a fast food joint, designed to maximise capacity. It may try to pass off as a boutique Jap restaurant, but I think that the standard is below that of Sakae Sushi even.
Ordering is with a tablet, and no paper menu so 6 persons have to take turns looking at one tablet. Ordering can take a while. The food menu is also not very friendly.
Food quality is not bad but it's precisely that. One expects better for the prices being sought. Having a standalone each for 6 pax, the bill came to close $150, i.e. $30 per head.
I was also told to spend only 1.5 hours for dinner when I reserved. Frankly, I think the ambience and quality did not justify such a request, which is common for a place where food is of great quality, which this place is not
Lastly, the cold Ocha is $2.50 per cup. Most places are about dollar, if chargeable. Frankly I am disappointed and will not return to eat.
One of the few japanese restaurants around siglap... sad to say the food was below par.
If you are a japanese restaurant and you are unable to get the basics right, then there isnt a reason for a return visit.
The shoyu ramen - broth was tasty but the noodles were extremely soggy and the char siew was dry and chewy.
Gyoza was served burnt. Chewy and filling was bland. I ve had way better frozen gyozas. Sushi took a long time to be served and rice wasnt of good quality and tasted bland. Supermarket sushi over at cold storage tastes way better.
Unagi fried rice once again was bland. very stingy with the unagi pieces.
food in general here is bland bland bland.
save your money and grab a meal elsewhere instead. plus, the ipad on which to place your orders is extremely troublesome. what happened to good ol servers to take your orders down?
Bad service turned us off and we left before getting a table. Been here quite a few times as I live nearby, service was never execellent but never this horrible.
Staff insisted that we were second in queue when we were in line first. Apparently one of them assumed that we were with another group of customers. Another staff promised us a table but restaurant manager, Teresa, rudely told us that 'table is reserved and customer who reserved have priority'. It was totally uncalled for as all we did was to ask the other staff if we could have the other table , which we didnt know was reserved as there was no sign on the table. Furthermore, we were not being unreasonable or rude to the staff. Despite the mistake made by the staff, there was no apology or whatsoever. Teresa's attitude was atrocious, especially for a restaurant manager.
It seems like the service standard is not improving despite the bad service reviews.
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