Eng Hai Goh •
15 Jan 2015 • 10 reviews • 0 follower
This venue used to be a TOP option for my group of friends.
We had always defend its higher prices due to the high standard of service and food served.
No longer is the case.
Our dinning experience last night was way off the $75 per pax (after the UOB offer of 3-dine-1-free offer) prices.
The cold dishes and appetizers stay in their standard of freshness and quality.
The duck-with-salted-vegetables soup was warm instead of piping hot.
The salted vegetables clearly was not soaked long enough to remove the salts.
The entire soup taste only peppery and salty.
Clam chowder soup was also luke warm, disappointing.
The roast chicken at the live station were CHILL...
Even its famous Indian dishes were also luke warm...
The only surprised came from the Papadum crackers which oddly was fresh, thick and crunchy.
The little comfort came only during desert time.
Waffles and ice cream are still good.
On the service level of the staff...
If you are unable to cover the tables at the corners, PLEASE don't sit your customers there when there is only 10 tables on that night.
My plates were not cleared for several rounds and I have to bring them to the next table, drop it slightly to draw the attention of the staff for them to withdraw them.
Our ice water was not filled up when empty and we have to ask for the refill.
This is one good restaurant turning into trash standard with such pricing and service level.