12 Dec 2015 • 1 review • 0 follower
The Singtel Thursday 2 mains for $20 during lunch is a SCAM! The Hungry Go Where ad claimed that the deal is worth from $30-$52. However, a separate Singtel Thursday menu with limited options was presented (not from the list of main dishes which are now called hearty dishes). These dishes are a subset of the daily lunch menu costing from $10 to $15. Therefore, your savings is $0-$10 max rather than up to $32 as claimed. We ordered the eggs royale. The hollandaise sauce was more like a lemon curd consistency & cold, the "brioche" tasted like sweet buns buttered and toasted, the eggs were not soft boiled rather than poached. In short, poor execution for a basic dish. Service was mediocre as the staff was not well trained. Upon arrival we looked at the Singtel menu and the waitress told us we cannot have that even before qualifying if we had a reservation for it. When she cleared the table, she lost her grip of the serving chopping boards and splattered bread crumbs. She was not the least apologetic. What is more disturbing is the restaurant deleted the review from their facebook page.
The management of Milagro Spanish Restaurant responded to this review:
28 Dec 2015
We the team at Milagro are sorry to hear of your unsatisfactory experience.
The promotion offered in conjunction with Hungrygowhere.com is based off our usual a la carte prices. For $20, one can enjoy two main courses up to $52 in value. This is currently our best offer at the restaurant.
To celebrate our 2nd successful anniversary, we have launched a promotional menu of mostly new creations at a special price of $10 to $16. These are not our a-la-carte prices.
As a new restaurant, we change our menu very often and introduce fresh concepts. We apologise for causing any misunderstanding.
We also do not delete reviews and value each individual opinion. Our chef is looking into your feedback on the dishes and will strive to improve on our quality.