Alan Lee •
17 Jan 2015 • 3 reviews • 0 follower
I had my first visit to the ION orchard branch today. Within the minute I sat down, I feel so much to start writing a feedback here. Really question the commitment of the management and the staff here. Let's begin how my journey start.
My wife and myself gave our order each and we were told to a table 5. We were literally scouting where the hell is table 5.
( your staff can be a bit more helpful by directing us to the table. I see them not doing this to other guest as well. There was an incident when the guests sat at the wrong table. The cashier literally giving the hand signal desperately from far where the rest of the staff.... do nothing.)
Infact its fine for guests to look for their table but then 10% service charge for such standard?
Next while waiting, I saw one of the staff bring 2 cans of drink and 2 plastic cups. What amazed is the cup is held together with 2 fingers inside of each cup. Thata wonderful isn't it so hygenie!
Next with such a powerful name "monster curry" and a good presentation photo on the menu I would have expected something. When the order came, the presentation on my plate is a total difference.
Let me share with you management and guys who read my feedback here on a place that served better looking, better service, more tasteful Japanese curry at almost the same price. Luckily this place is just next to work place, its a stall unit in china square foodcourt next to the Thai stall. Its operated literally by 2 Japanese lady only to a very huge and busy office crowd (yes they operate on office days only).
If you think monster curry was great then give this place a try. And yes, their service is good and polite without the 10% service charge.
Final verdict? Overated and disappointing. Rememeber don't order drinks But if have to don't take their cups. You never know where their finger went in the first place