I asked the following questions:
"Was it because we were taking up two tables?"
"Was it because we were expanding more charcoal since we have two grills?"
"No, it's not."
"Will the manager be here soon?"
"Then why can't you just accede to this request?"
Because he can see it thoruugh the CCTV (!!!)
"We require 8 places. How are you going to accommodate all of us around one table together with the raw food and our utensils/crockery?"
"Why cannot? Perhaps sir, you would like to speak with the manager direct?"
That last question truly incensed me as it meant that I was dealing with a restaurant crew that was not sufficiently prepared for their roles in the restaurant. Having to ask their customers to check with their manager who was not on-site was simply ridiculous.
To the restaurant management take note: While it can be tedious to accept that customers are always right, you never ask your customers to do your work, especially when he's a hungry man!
To cut a long story short, I had to make the tough decision to leave the restaurant. Paid for the drinks and left. All in all, that unsatisfactory way our request was handled basically spoilt our dinner as well as the restaurant having us as repeat customers again.
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