Mon - Thu: 11:30 - 22:00
Fri - Sat: 11:30 - 01:00
Sun: 11:30 - 22:00
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To the management of Museo,
I am terribly disappointed and abhorred by the ethics of which Museo works with. I have started planning and liaising with Morgan as early as May for our event in Dec. I have expressed my interests many times and even asked for Morgan's help to secure the agreed time and date for my group. To further enhance our interest to host our event there, we even went down in our smaller group and spent $600 there. Before we left, I even double confirmed our desire for the actual event. Only to get an EMAIL from Morgan stating that the date is no longer available today. Is this the work ethics of Museo? To double book and then turn down a client based on the deal size without even having the decency nor sincerity to call in person?
Such ethics is the worst of service industry in Singapore and I deeply regret having initiated such an exchange with Museo in the first place - no service nor sincerity. I strongly advise whomever who wishes to plan for an event here to avoid this place, as you may have to cancel your event last minute with just an email and not even an apology.
So much for being a fine dining restaurant.