Mon - Fri: 10:00 - 23:00
Sat - Sun: 10:00 - 05:00
Nabins at Sultan Gate serves Middle Eastern cuisine and shisha.
Identifiable by the giant white balloon stationed at the "main gate", is Nabins Restaurant, restaurant serving Mediterranean / Arabian food - I was here 3 years back for drinks and sisha, and yearn for that experience again, together with dinner. Ambience was beautiful, initimate settings with deep maroon cushions and gold drapes. Service was a little slow, but otherwise,
We had the Shish Kebab (SGD$22.90), for how could one visit an Arabian restaurant and not try their kebabs (skewered meat)? We chose the lamb kebab - the best, utterly tender lamb on a stick I have ever came across; well-marinated so that there was no gamey taste at all, only palatable sweetness throughout. Paired with the fragrant rice, this dish was a keeper for sure.
We also tried the Roasted Chicken with Apricot (SGD$13.90), served with the aromatic rice to accentuate the overall flavour. The chicken was succulent and had a good apricot-infused flavour to it - saccharine and savoury combined beautifully. The dried apricots and cashew nuts added bites to the dish.
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Food was alright, nothing special but edible. The service was so bad that I felt the staff might have been working for free, they seem completely uninterested, gave an irritated face whenever we made orders and did not even give us utensils to have our meals with. When we requested for our forks and knifes it finally came about 5 mins later, but it was dirty i could see the stains on the utensils!! doubt it was even washed. didn't bother asking them to replace it so i wiped the forks and knife myself. Lastly when we requested for bottled water they gave us dasani water which we dont like, we asked to change the drink to something else like a soft drink and they said no cancellation because they already keyed in the bottled water into the system!!! It was the worst service I have experienced in any restaurant in recent memory. Wow i was genuinely shocked the service could be this bad, I will absolutely not go there ever again even if i was starving.
The management is kinda rude. We were waiting for the rest of our drinks, but she asked us to leave since the maximum hours for sheesha was only 2. We were not told about this at the time we came in.. the other staff was very nice and she explained nicely and asked us to move inside to continue our drinks.. But the manager lady was very rude and was speaking very loudly..