We should never patronise business where workers are empowered to provide bad services. It all starts when the business would rather rent a bigger space, close up a portion, employ less workers, and let customers queue up outside instead. Really cannot understand the logic, maybe margins are fat enough. Beacause of the young kids, we needed the benches, but they simply refuses to open up the bench area, with the excuse of insufficient staff, even though its just 2 steps away. i was so pissed off when the waitress told me to go to their branch at suntec instead, as they have more staff there... w**, what kind of attitude is that!!! Something must be wrong with the management if Macdonalds can be adequately staffed, but not Nam Nam. Finally, back to food, its really so so. not much of QC, one bowl of broth had too strong a taste of star anise, but not the other. $6.90 for the small sandwich also expensive. Overall does not meet my expectation of delicioius but light vietnamese food. One might say that people are queueing up anyways... well, its because they wud rather keep the retaurant half-empty, make pple wait outside, to create the false impression of being highly sought after. Definitely my first and last time. Restaurants who take customers for granted should be shunned forever.
Tried the Slice Beef Pho today. I like the taste of the soup and it goes well with the pho that is cooked to its just right texture. the peanut sauce that came with the spring roll was really good. There were cucumber, spring onion, beehoon and shrimp in the Spring roll.
Worth a try.
Personal review on alittlespaceforanormalme.blogspot.sg
My gripe with good food that starts expanding is this - consistency. Nam Nam was pretty much love at first bite for me, and I'm so glad that Vietnamese cuisine is catching on here because having been there, my palate has developed a certain nostalgia for the wholesome, flavourful broth that is often found in the honest bowls of pho I've had on my travels.
Nam Nam had a certain magic when it first opened its doors. The fact that it had the backing of the prestigious Les Amis group did it great favours and I was amongst those who succumbed to its fanfare. The food - simple, unpretentious and honest, was reminiscent of the spirit of authentic pho I'd tasted off the streets of Ho Chi Minh & Hanoi. Even better - Nam Nam's $10 lunch set is totally comprehensive, healthy and filling. Can't complain.
I recently revisited this firm favourite with some colleagues, and it may have been an off day but the food was a thorough let down. I can't speak for the rest but one friend and I who had the beef slice pho were both a little put off by the slide in standard. Is this the product of rigorously trying to conquer the snaking queues outside by churning out bowl after mass-made bowl? I think one of the most disappointing yet inevitable restaurant-ills is that integrity is seldom observed once chains start expanding. The pho I had today left a bad taste in my mouth because the beef slices were only semi-cooked (as if they needed to be pushed out so quickly that they came a little prematurely), which means I had to soak it in the soup to allow it to cook a little more. But this in turn resulted in faintly blood-tainted broth that was significantly less slurp worthy than I recall :( The beef was also chewy - in a raw sense.
I'm hoping it's an off day. Nam Nam has had my heart for a while now and it is a place I will return to again, hoping today was simply a one-time thing. The ultimate test of a restaurant is this - will I return? Most people strain to think of a place they have tried and will go back to. This is where consistency becomes essential, and yet is so often undervalued in favour of high turnover. Nam Nam, I hope the next visit will be different. You've been untouched by the hoi polloi of mass market chains losing their touch, until today.
One of the best Vietnamese food around. My top 2 fav are the lemongrass pork and pho beef slices....add in extra of the chef made sauce into the lemongrass.... The beef in the pho is tender and the soup is heaven.... The shrimp roll is also crispy and a must try!!
Dropped by Nam Nam to take away sme baguettes for lunch.
Ordered the caramelised 5-spice pork belly, pork pate (is that a long name or what? it's known as B1 on their menu) and the grilled chicken, chicken pate (B4).
Pork belly baguette was rather nice, together with the pate, chillies, pickled vege and corriander leaves left a hearty yet refreshing taste on the palette. Baguette was rather thick but had a nice taste to it. Could do with additional filling as you'll find yourself chewing the bread a while longer after your throat has swallowed the tasty fillings. Fats from the pork belly keeps things flavourful and moist.. pretty tasty..
For the grilled chicken baguette, our feedback on thickness and amount of filling is the same as the pork belly baguette. Grilled chicken was moist. Again, taste of the chicken went well with the pickled veg and heat from few slices of red chilli. Also, fillings were not too juicy and hence did not make the baguette soggy.
Would I do take away on the baguettes again? Have tasted better Viet baguettes, but for take away, YES I'd oder them again:)
About the service (sigh) a rather elderly waitress asked a couple infront of me if the were waiting for take away. Unfortunately they answered, no and that they were looking to dine-in. Aunty then flew off the chain reprimanding them for not seeing the rest of the dine-in line and how other customers will feel, yada, yada, yada, so on and so on...
She then turns her attention to me and i said i'm doing take away and she let me where i stood.
As I understand about being in the service industry, one never scolds the customer (or potetial customer) no matter what age, race, social status, etc.
Other waiters look unattentive and not in a flurry of concern about tables to be bussed, customers waiting, etc (I mean it was a lunch hour!)
However, the staff at the baguette preparation counter should be applauded for their attentiveness and efficiency. When guy heard me say take away (while i was interrogated by 'aunty') he immediately asked what i was looking to order. When i said baguette, he said "tell me what you want and i'll prep it for you right now so you can just pay at counter". By the time it was my turn at the order/payment counter, baguettes were ready. Now that was service!
a nice place for a quick meal. aroma and taste of the hot coffee with condensed milk are to my preference, served with a cute retro-looked cup. breakfast and lunch set priced at 5.90 and 9.90 are must try, in a just nice portion and reasonable price.