15 Jan 2015 • 1 review • 0 follower
My experience here was so bad that I created an account just to leave a negative review here! When our bill came, we checked and found that the wet wipes were chargeable. Hence, we returned our unused wet wipes to the waitress and asked her to regenerate the bill. She came back to us with the SAME bill and said she cannot remove the wet wipes from the bill. When asked why she merely said "cannot" and directed us to speak with the manager, a short and fat Chinese man, who was extremely rude! He said every patron is charged for the wet wipes, regardless of whether or not you use it. Does that make sense? All establishments I have been to have allowed for their customers to waive the wet wipes, peanuts, appetisers etc if not consumed and/or returned. Why should you have to pay for something you don't want/use? This is the first time I've come across a mandatory "hidden fee" in the wet wipes! Pocketing an extra $0.50 per customer will easily amount to an additional $100 with 200 customers a day! When asked if in future, before I place my orders, I could request for no wet wipes to be billed to my table, he replied a rude and arrogant NO. Out of exasperation, I remarked to my partner "in future don't need to come already", to which the Chinese man had the cheek to reply "UP TO YOU".
I dine out frequently and have come across restaurants with all sorts of faults, but nothing quite spoils a meal as badly as terrible (or rather, non-existent) service. I scrolled back to look at the other negative reviews and I'm surprised to find that this fat Chinese man has been showing poor attitude even way back in 2009! Not quite sure why YESALLSORTSOFboo is still in existence cos it seems like this fat Chinese man is not keen on running a business. I review restaurants frequently on social media and I have quite an audience, so I'm definitely boycotting and telling all my friends about it! Not even worth a star!