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O Batignolles

3

Eatability rating

8 reviews

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EuropeanFrenchWesternWine
Address: 2 Gemmil Lane, 069247
This French bistro and wine bar is named after a neighbourhood in Paris. Along with a comprehensive wine list of of over 55 labels, the eats are mostly standard French fare like croque monsieur, charcuterie platters and hanger steak.

Mon - Fri: 12:00 - 00:00

Sat: 11:00 - 00:00

Sun: 11:00 - 09:00

+65 64383913
$70 based on 8 submissions

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4

Feels like France

Looks and feels like an authentic French cafe with French decor and Parisienne outdoor seating.

Croque Monsieur was delicious, the eggs and salmon was very good but the muffin a little tough.

defintiely would return - only odd thing is that it was apparently still brunch at 12:30

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Latest Community Reviews:
• 12 Aug 2015 • 4 reviews • 0 follower

Badly managed service staff

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Poor service in a French restaurant you ask, is that possible?

For three years I have gone to Obatignolles and seen service slide.  This time, the rudeness of the service staff and the indifference of the general manager provided for an appauling experience. 

The problem:  Having flagged down a waiter, apparently the Bar Manager, I ordered snails which did not appear for over an hour.  

When asked what happened and asking if they would now be complimentary, the rudeness began:

"I talked to the bar manager and she said you never ordered the snails".  I sometimes find that people honestly believe situations like this are possible; that somebody goes to a restaurant, makes up a fictional orders, waits for over an hour and complains.  I patiently explained that I could not see the motive for this behaviour and suggested she had forgotten the order.

"Well, you waited for more than one hour, after one hour we deem the order to be cancelled and it is not our fault."  I appreciated this excellent, but deeply flawed on-the-fly lie.  I congratulated the staff member for the effort, but in hindsight I should have scored her only 3/10 for believability.

"Where is the manager?"  "Claude is the general manager and does not want to get involved."

My impression of Claude is that he is a lazy expat who would better server working in a country where there is a 30 hour maximum working week.  Should you wish to contact for service issues you may on claudebouchons@gmail.com, but he probably won't get involved as that is not his management style.

"You know I have been coming here for more than three years and this is how you treat me?"  "I have worked here for nine years."  And it should be your last.

If you want a reasonable bottle of wine, head down the road towards Cross Street, new options have arrived.  David and Filip who own this establishment and the other connected restaurants have clearly over-stretched and need to take control.  Their prices are creaping up, service is dropping.

And did they refund the snails?  Well, in fact yes!  The Bar Head decided that "this will be an end to it".  


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• 27 Jul 2015 • 1 review • 0 follower

Horrible service

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Looks great from the outside, but service is so hopeless that even the manager has a "don't-care" attitude. Food is mediocre. Spend your money elsewhere. 

I ordered a set lunch that came with an orange juice. It never came so I asked for it in the end of a meal. In a huff, the manager said that they ran out. I had to ask him what other drink he was able to substitute it with. He unwillingly offered another cup of coffee or tea, and very unapologetically rushed me to make up my mind when I already had one coffee on order. I complained to another waiter and he reacted with the same rudeness and attitude. 

Don't bother spend your money here. Unfortunately just another example of bad service in an overpriced restaurant in Singapore. 




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• 29 Oct 2014 • 3 reviews • 0 follower

Nice wines but at all costs avoid the food!!!

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I've often enjoyed a glass of wine here  but today I tried the food and absolutely never, ever again. I had a dried up tasteless burger served on an over toasted bun with lumpy pink sauce and a tasteless combo of cheese and tomato. Poorest of quality. With this I was served some defrosted and over cooked potato wedges and for this depressing meal along with my glass of wine I had the ++ joy of paying over $41!!!!! 
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