Information

Address
2 Gemmil Lane, 069247
European, French, Western, Wines
+65 64383913

Mon - Fri: 12:00 - 00:00

Sat: 11:00 - 00:00

Sun: 11:00 - 09:00

$54 based on 9 submissions
Alfresco/Outdoor Dining (3 votes) ...

This French bistro and wine bar is named after a neighbourhood in Paris. Along with a comprehensive wine list of of over 55 labels, the eats are mostly standard French fare like croque monsieur, charcuterie platters and hanger steak.

What others are eating here

week end brunch
week end brunch
Week end brunch (with champagne)
Week end brunch (with champagne)
Main Room
Main Room

Latest Review for O Batignolles

Overall RatingBased on 8 reviews
Food/Drink3.1
Value2.9
Ambience3.8
Service3
Most helpful review:

Great croissants but the others were meh.

Food/Drink 3 | Value 3 | Ambience 3 | Service 2
Total Reviews: 254

A revamped brunch menu now includes a decadent Champagne and Croissants brunch  (yes croissants) served only on weekends from 11am to 4pm. For $89, this includes free flow bubbly and croissants, along with coffee/tea, freshly squeezed orange juice (we saw them bring in oranges), a choice of bread (4 option) and a choice of eggs (4 options). If you're not up for that, there's also the $29 brunch set which excludes the free flow champagne and croissants. Sandwiches and other brunch items are also available on the a la carte menu.    The pancakes were horrible and made us conclude that we should never order anything that isn't French at a French place. They were hard and dry and despite soaking them in the maple-ish syrup (i don't think it's real maple), it weren't enough to moisten the dough. MEH. Should have gone for the Brioche with Nutella or French Toast.   That said, the bread basket was fabulous. The croissant and the chocolate pain are deliciously buttery. Layers and layers of thin crisp goodness that peels and crackles away to reveal the moist, chewy and savory center. No additional butter required though butter is always lovely on croissants. One of the better croissants around Singapore. No kidding. Now i understand why they would have a Champagne and Croissant brunch. It was impossible to stop at just 1!   The croissants are available for takeaway. If i didn't remember wrongly, each small little baby costs $1.50. A little on the pricey side but they are too good to be missed. They certainly evoked deep wanderlust for France.   We had the Eggs Benedict and Eggs Pacifico, one with parma ham and the other with smoked salmon. I wasn't wowed by the eggs, they were adequate but again nothing mind blowing. A richer hollandaise sauce would have made the difference. The muffins used were quite good however.   I would make a trip back to O Batignolles for their out-of-this-world croissants but i'll never do their brunch sets again.    Service was a little too shoddy for my liking. 

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Badly managed service staff

Food/Drink 4 | Value 2 | Ambience 4 | Service 1
Total Reviews: 4

Poor service in a French restaurant you ask, is that possible?

For three years I have gone to Obatignolles and seen service slide.  This time, the rudeness of the service staff and the indifference of the general manager provided for an appauling experience. 

The problem:  Having flagged down a waiter, apparently the Bar Manager, I ordered snails which did not appear for over an hour.  

When asked what happened and asking if they would now be complimentary, the rudeness began:

"I talked to the bar manager and she said you never ordered the snails".  I sometimes find that people honestly believe situations like this are possible; that somebody goes to a restaurant, makes up a fictional orders, waits for over an hour and complains.  I patiently explained that I could not see the motive for this behaviour and suggested she had forgotten the order.

"Well, you waited for more than one hour, after one hour we deem the order to be cancelled and it is not our fault."  I appreciated this excellent, but deeply flawed on-the-fly lie.  I congratulated the staff member for the effort, but in hindsight I should have scored her only 3/10 for believability.

"Where is the manager?"  "Claude is the general manager and does not want to get involved."

My impression of Claude is that he is a lazy expat who would better server working in a country where there is a 30 hour maximum working week.  Should you wish to contact for service issues you may on [email protected], but he probably won't get involved as that is not his management style.

"You know I have been coming here for more than three years and this is how you treat me?"  "I have worked here for nine years."  And it should be your last.

If you want a reasonable bottle of wine, head down the road towards Cross Street, new options have arrived.  David and Filip who own this establishment and the other connected restaurants have clearly over-stretched and need to take control.  Their prices are creaping up, service is dropping.

And did they refund the snails?  Well, in fact yes!  The Bar Head decided that "this will be an end to it".  


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Horrible service

Food/Drink 2 | Value 1 | Ambience 2 | Service 1
Total Review: 1

Looks great from the outside, but service is so hopeless that even the manager has a "don't-care" attitude. Food is mediocre. Spend your money elsewhere. 

I ordered a set lunch that came with an orange juice. It never came so I asked for it in the end of a meal. In a huff, the manager said that they ran out. I had to ask him what other drink he was able to substitute it with. He unwillingly offered another cup of coffee or tea, and very unapologetically rushed me to make up my mind when I already had one coffee on order. I complained to another waiter and he reacted with the same rudeness and attitude. 

Don't bother spend your money here. Unfortunately just another example of bad service in an overpriced restaurant in Singapore. 




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