alvin n •
05 Oct 2014 • 1 review • 0 follower
We made a reservation for 17 pax a week in advance and clearly informed the restaurant it was for dinner and drinks. We had to wait an hour for our main courses before someone informing us that all of the main courses we ordered were sold out, and was only offered what was available. It was basically a 'eat this or don't eat at all' situation which was presented to us. Throughout the entire experience, the restaurant manager did not even bother to show his face and we had to get the wait staff to invite him out to give us an explanation. His attitude was appalling and he actually raised his voice at us which was unacceptable.
It was only with much attempt to contact the restaurant owners that we managed to get some resolution out of this.
Even though the ambience of the restaurant is great with a nice view of the CBD and Marina Bay area, I would not recommend anyone to dine at this restaurant.
The restaurant manager needs to adjust his attitude if he wants his customers back.