Daily: 11:30 - 23:00
Pasta de Waraku provide every customer with a gourmet experience with delectable pasta dishes. Pasta de Waraku differentiates its concept by infusing authentic Japanese flavour into pasta dishes in a light-hearted and fun ambience.
Waraku is a supposed Japanese dining concept that serves up pasta as one of their main items in their menu, henceforth making it a fusion of the Italian and Japanese cuisines. As with most fusion dishes, this sort of complicates the taste of their menu items a little and it is pretty difficult to have a clear viewpoint on how tasty the item really is. Nevertheless, if you are looking for a nice and casual place to dine in you may want to consider waraku. Besides pasta, they also have other Japanese items and snacks and dishes on offer so you will still be able to make a choice if you decide to dine at this place. Price is pretty reasonable as well.
Arrived at 9pm on a saturday night with a friend, and both of us ordered a soup and a pasta each. Friend ordered the mushroom soup and wafu chicken mushroom pasta, i ordered the clam chowder soup and tomato dory fish pasta.
when the food came about 10mins later, friend's mushroom soup came first, followed immediately by my tomato dory fish pasta. so i thought "okay maybe the waitress didn't hear me order the clam chowder soup" and just started eating my pasta. 3 minutes into my pasta, lo and behold, my clam chowder soup gets plonked on the table. while i don't expect 5 star service in a place like this, i think that having your appetisers served before your main course is a basic in the restaurant business. i was a little troubled with the order in which my food came in but left it at that.
15mins pass and friend's wafu chicken mushroom hasn't arrived so i stop a passing waitress and ask her to check with the kitchen on the status of the pasta. soon after, there was a small commotion among the chef and the waitresses and then the chef walks out of the kitchen, takes a few steps towards our table (our table and the kitchen was maybe about ~20m apart with a relatively direct line of sight) to peek and make sure that my friend's pasta wasn't served yet. mind you, we were probably the 2nd last table to have arrived at the restaurant and ordered. the rest of the patrons have already gotten their food, and a couple was the last to be seated so i don't see how the confusion might have come about as it's only a small number of customers that you have to cook for. the chef then walks back to the kitchen while another waitress comes over to tell me the pasta will be here in 2mins.
when the pasta finally came, the pasta as well as the mushrooms were undercooked. and no, the pasta wasn't al dente.
that was my first, and definitely the last visit to Pasta De Waraku.
damage for the night was $60.26:
Wafu Chix Mushroom Pasta $13.80
Tomato Dory Fish Pasta $15.80
Mushroom Soup $6.80
Clam Chowder $8.80
2 Ice Lemon Tea $6
In the spirit of christmas and seasonal goodwill, I would say nothing if asked to describe my feelings toward our lunch experience. But because I feel obliged to warn the rest of the foodie community of the evil that is pasta de waraku, i consider this a good deed done for the holidays. To say that the pasta we ate was undercooked and horrendously prepared was an understatement.
For a Japanese fusion restaurant once thought to be the cornerstone for dining at Central, our three o’ clock sojourn for an unfortunately late lunch was met upon by further delay after ordering an aglio olio and a pasta with pork chop for my partner. After all, you think, how long could one take to prepare plain noodles with garlic and chili slices when we were one of two groups of customers left in the restaurant? I hurried the staff along to the greatest mistake committed in possibly all of December. The aglio olio arrived caked in so much chili padi and dried chili it would have taken a volcano not to feel the heat. The dish, despite picking off the excess spice, was painfully inedible and a punishment from the kitchen for my rebuke at the slowness of things. It was close to four p.m. already. I had not eaten all day and was pressed to move on to my next engagement. So the phrase "to suck it up" seemed especially poignant. My partner fared not much better with his plate of pasta which he complained was "hard and not properly cooked".
I realise one can sacrifice quality and food safety for a bit of rush after conventional lunch hours. You could say I asked for it but I paid my dues over and above what i think any difficult customer could deserve though I firmly suspect no human should ever be subjected to similar torture.