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Penny University

3.4

Eatability rating

56 reviews

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EnglishEuropeanWestern
Address: 402 East Coast Road, 428997
This specialty coffee coffeehouse pays homage to the vibrant coffee culture in London and the owner even went through a training stint in Central London's Prufrock Coffee. The coffee menu is kept simple - espresso and espresso with milk in 3, 5 and 7 ounce portions.

Mon - Thu: 08:30 - 18:00

Fri - Sat: 08:30 - 22:30

Sun: 08:30 - 19:00

+65 90089314
$13 based on 66 submissions
Brunch (12 votes), Breakfast (10 votes), Chillout (9 votes)

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4

Quite a cool place and value for money

I like the ambiance here. Gives you a very relaxing feel to make you enjoy your food. Nothing exceptional about the food; but it's not too bad either. The ambiance and good service makes it a memorable dining experience. Recommended!

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Latest Community Reviews:
• 19 Apr 2015 • 1 review • 0 follower

Bad Service

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I visited the cafe this evening around 7pm & i had a really bad experience with the chinese lady cashier. The barista invited us in to see how he makes coffee while my mom was outside the bar & she rudely said "GET OUT OF THE BAR" from where she was, which is by the cash register. It was extremely disrespectful of her to say so when she could've tapped my shoulder or come up to me & said nicely maybe smth like "excuse me could you please wait outside the bar?". Her actions were unforgiveable, considering my mother had to witness her ill-mannerism. I find it a rather personal attack as she did not even fake a smile at me or any of my family members but she gave a smile to a customer while opening the door for that customer. So only specific customers are granted basic courtesy whereas those that doesnt appeal to her dont? I personally think that she doesnt fit in the service industry if the services she provide is inconsistent & biased. Another incident was when the barista made us write our orders on a piece of paper so it wont get mixed up while she was peeking at it with a hostile expression, as though scrutinising the orders to make sure they will be paid for, indirectly implying that I dont have the money. As a customer, i feel that it's impolite and discourteous of her to give that kind of vibe when I did in fact paid for every drink I ordered. Please get her to re-evaluate her actions & probably send her to a course specifically to build up her customer service skill
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• 23 Mar 2015 • 397 reviews • 55 followers

Decent But Forgettable Cafe

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Full Penny University review here: http://ivanteh-runningman.blogspot.sg/2015/03/penny-university.html


Since opening its doors in November 2012, Penny University has established itself as a hip, vibrant coffee joint in East Singapore. Founder Mustafah Kamal styled Penny University after the 18th century English coffeehouses of old, a place where good, affordable coffee was served, along with the latest news and gossip of the town. While other coffee joints have since sprouted in the area, Penny University has held its own all these years, and is still going strong.

Ambience at Penny University has a rustic, eclectic charm. Heavy wooden furniture lines the small floor space, while the decor is decidely retro industrial chic. Items from years past stacked upon shelves, dim designer light bulbs cast a warming glow. Seats are sturdy but hard. True to form, the place is vibrant and buzzing. I had the unfortunate experience of sitting at the bar, which is poorly designed, with little leg room, and rather cramped space, blocking the main passageway.

Service at Penny University is semi self-service, where ordering and payment is done over the counter. This causes queues to form at the cashier, which also blocks the main passageway in the cramped floor space. Orders are served to your table, but staff don't seem too friendly. They do however, try to accomodate requests, and are able to make recommendations on pastries and desserts.

Food at Penny University is a mix of Western and Middle Eastern influence. You're assured of getting pretty good pastries, cakes, desserts, and coffee at Penny University, as these are outsourced items, made by reputable brands. Food in the form of mains are another matter though, decent, not terrible, but not outstanding either, and ultimately, rather forgettable. Portions are nicely sized for 1, and prices are affordable, on the lower range for a cafe, budget about SGD $15 per person for a meal here. Overall, my experience here was semi-decent, but I doubt that I'll return

Loved their Spiked Muddy (SGD $6.50) which features their excellent muddy espresso with cold milk and gula melaka / palm sugar, served in a jar. You'll need to spin it around to mix it before drinking. The coffee is suitably strong and smooth, with a slight sweetness that isn't overpowering.


The Turkish Eggs (SGD $8.60) are 2 poached eggs served in a bowl, topped with lightly whipped greek yoghurt, home made spicy Moroccan harissa sauce, and oregano leaves. It's served alongside several pieces of toasted sourdough bread. I find this poor value for money, as the bread portion is too little, and of the 2 poached eggs, I got one that was perfect, while the other was semi-solid. Overall, a very light dish, decent enough, but I wish there was more bread to go with this.
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  • Penny University Signage
• 13 Mar 2015 • 3 reviews • 0 follower

Redemption of Vouchers

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We bought 2 vouchers from deals.com.sg and went down Sunday Mar 1 but it was very crowded. We waited for 45min still without getting any food. So we decided to try again the next day - which was also the last day the vouchers were valid - March 2nd, 2015.

And because we knew it would get crowded, we made the effort to be there early in the morning. So 9am monday morning we arrive happily only to find that the cafe was closed for maintenance!!! We tried calling the contact number but to no avail.

I went home and sent 2 messages - one on facebook and another an email asking how should we go about using our vouchers since the cafe was closed on the last day of validity when it was meant to be open. And till now, I have received no replies.

So I'm reviewing here in hope of a reply please!!! I've also contacted deals.com.sg but they have yet to have gotten back to me as well. So this is really frustrating especially since I live in the west and made 2 trips specially to try this place.
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