Easily e worst serviced standard.

Arrived at 7pm sharp - no service staff to usher us despite reservation made.

720 - ordered our food

7:45 - first complaint for no food served. Some guests have walked out. Restaurant was 2/3 filled. Manager came to say they are short staff and apologised for delay.

8:05pm - second complaint made. Servce staff tesponse was approximately 3 mins when i tried to give them a signal.

8:20pm - decided to leave until e manager brought out fried golby out ready to serve us.

8:55pm - the amount of time i spend awaiting my second dish.

Absoultely POOR in service and standard. Pleas seem to be ignored.

I hope my response can be replie by e managerial staff.

Thanks.

Went there to try the dim sum buffet lunch. Utterly disappointing - very poor service delivery & follow-up attention. No water was replenished in the 2 hours there (we didn't have tea or other drinks). Most food & dim sum were not up to basic expectations; the one-time serving of abalone porridge and roast meats seemed like gimmicks to us - abalone was dark in color & had a strong can-taste; the roast meats were dry & not palatable! Nice dim sum items listed on the buffet menu (though not wide) but terrible in quality for those we tried. Only some of the nonya kueh were acceptable. We could eat more but lost the appetite to order the rest of the dim sum dishes. No value for money despite the reasonable pricing (after a credit card promo discount of ~$110 for 4 pax). Not worth the trip to dine there.

After a disappointing lunch experience, we had to adjourn to Keppel Bay nearby to have their lava cake and coffee just to have a happy closure for a birthday lunch...

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Following our last visit to Peony Jade, we were eager for more dim sum and hence we went back for a 2nd round. But this time, we went for the Weekday A La Carte Dim Sum Buffet!

Amongst the spread of more than 30 items available for the ala carte buffet, there were 3 items which were limited to 1 serving per table – the Marinated Sea Blubber and Octopus, Shark’s Fin Soup with Crabmeat and the Wok Fried Creamy Egg Yolk Prawn.

The octopus was well-flavoured, fresh, with an adequate chewiness to eat. The sea blubber was slightly bland, and could do with a bit more sauce. The Wok Fried Creamy Egg Yolk Prawn was a crowd pleaser. The crunchy fresh prawns were thoroughly coated with the thick creamy gooey egg yolk sauce. It was rich in flavours without tasting overwhelmingly salty. The prawns were absolutely finger-licking good.

Overall, the quality of dim sum at Peony Jade was excellent. Regardless of which dim sum item, the chefs did not stinge on the amount and quality of the ingredients. In particular, we were once again impressed by the Steamed Custard and Salted Yolk Bun, which we ordered many times. We were also won over by the Baked Flaky Cha Siew So. It wasn’t overly oily and the crust was baked to perfection. It was served piping hot, akin to freshly baked chicken pies! The skin was crispy and flaky, with a strong buttery fragrance. The char siew wasn’t too sweet nor overwhelming with the fermented bean curd taste. The char siew was tender and had a balanced proportion of fats and meat.

Besides the usual dim sum, there were also roast meat, seasonal greens and noodles/rice available for the buffet. However, the highlights of the buffet were still the fresh dim sum.

Lastly to end the meal, there were 5 different kinds of desserts up for selection – Chilled Sea Coconut, Hot Cream of Red Bean, Chilled Mango Sago, Hot Ginger Tea with Glutinous Rice Dumpling (Black Sesame) and Chilled Longan Tofu. Our favourite was the Hot Cream of Red Bean, which was thick and viscous, almost paste-like – a sweet ending to a great meal at Peony Jade Restaurant.

For $25++ per pax (minimum 4 persons), you could enjoy a widespread of dishes from the menu. Additional charges were incurred from the wet towels, tea and peanuts.