Beverly Hills Chihuahua •
07 Oct 2014 • 1 review • 0 follower
I rarely would give bad reviews or leave any reviews for eating places that I have visited and would not visit again. I went to Peony Jade restaurant for lunch using the deal.com.sg vouchers. When we were seated, I gave the vouchers to the waitress who in turned went to check with the grouchy looking manager (I reckon is the guy in suit) and she returned to my table and told me the vouchers are not valid for lunch dim sum.
She pointed to my vouchers that it is stated only for dinner. At first I thought it was a mistake on my part and had bought the wrong deal ( I think there was a dinner deal) and I scrutinised EVERY single word on the voucher, nowhere it was mentioned dinner and ironically , the timings was also indicated for lunch 11.30 am to 2.30 pm and 2 seatings for weekend in the afternoon on the voucher. I asked them to LOOK carefully again and they begrudgingly accepted. I even joked that Oh they saw the word 'Dimsum' as 'Dinner'!
Please beware that the deal voucher did not mention that GST + Service charge will be incurred on top of tea, towel and pickles, so you have to factor the cost in. In this case, I would not think that the deal is worth or even without the deal, definitely not worth the trip all the way in to Keppel Club. I would rather go Crystal Jade or Imperial Treasure at Paragon for dim sum with a whole lot better service at about the same price if not lower.
To the management of Peony Jade, if you cannot afford to feed your customers with Deals (through ambiguous 1 TABLE 1 SERVE, so 4 persons also only 1 serving), do not make them feel like they are cheapskates because there are customers who will come back again for ala carte meals as they might have wanted to try all food on the menu. Unfortunately, the service and treatment making us feel like cheapo Singaporeans was unwarranted through the use of Deal vouchers. So beware :)