08 Jul 2012 • 1 review • 0 follower
Had an unhappy experience celebrating a family member's birthday at this restaurant. Our family of 6 adults and three children under 5 went there together. My hubby who was in charge of ordering the food got a bit carried away and over-ordered. He ordered a total of 12 dishes without realizing it. Usually when we go to restaurants or even tze char stalls at coffeeshops, the person attending to us will make recommendations on portion size and also advise when we order too few or too many dishes. But at this restaurant, the person taking our order did not advise us and did not repeat our order when we finished ordering, thus we ended up being unable to finish the food. When a plate of prawns arrived amongst the last few dishes, we were simply too full to finish up the plate which had more than 30 prawns. We asked the staff to let us take-away but she refused and said the prawns were on promotion and insisted we can't take home. This was not written on the signboard and she did not tell us when we were ordering, so how would we know? Somemore, she was the one who recommended that we order 800g of prawns when we already ordered so many dishes. We said we were inexperienced at ordering seafood and had not known that 800g would be so many prawns. She said my hubby had asked her 800g would be how many prawns. But my hubby said he had not asked her. We argued that there was no way we could finish and we don't want to waste the food hence we asked to take away. She relented unwillingly and remarked that her boss will scold her for letting us bring home promotional item. When we checked with another waiter, he told us that lady is one of the bosses! We felt that the service standard is poor and the restaurant is too concerned with raking in more money. Sad to say we will not patronize this restaurant again. Somemore, the mee goreng there is overrated. Any tze char stall can offer what they have on their menu and on top of that, provide better service too.