Popeyes Chicken & Biscuits (Singapore Flyer)

Was in this area to take The Flyer and so dropped by here for a quick lunch today.

It is very spacious and big in size and can accommodate many diners. If I am not wrong, it should be one of the largest fast food restaurants in terms of size and sitting capacity.

Ambience was ok and we were seated at one end of the restaurant on sofa seats and had a nice view on the road leading to Marina Square. The restaurant was brightly lighted and played Christmas music.

We ordered the usual Chicken set, which consisted of a regular Cajun Fries, Biscuit with Strawberry Jam and a small Soft Drink. We also ordered 2 bowls of Corns, which are on offer at $1 per bowl.

The chicken was very well marinated and deep fried. Very tasty. Whats more was that the size of the chicken was huge and big size! So after taking the 2 pieces, you will feel very filling.

The cajun fries were ok, though some of them were a bit burnt but was acceptable.

The biscuit was nice, especially with the jam and tasted great! The corn was very nice too and especially so when added with some butter or mayonnaise!

Service was a bit slow, as we waited for quite a while before our turn for placing our order and waiting for the food, though it was not very crowded when we were there.

In addition, be warned that there was no washing facility at the restaurant!!! In other words, you will not be able to wash your hands after your meals. You will need to wait a distance to the washroom with oily or dirty hands at the main flyer building or outside near the eatery! This is quite strange not to have unlike other fast food restaurants!

Overall we enjoyed our meals here and would feel much better if service can be fasten and with washing hand facility!!!

When this fast food restaurant first opened at the Singapore Flyer, K and I were regulars. Then we applied for membership and it literally became an exclusive dining option whenever we took a ride on the observation wheel. As time went by, we started to notice a decline in food quality as well as quantity but we kept going just because I simply loved their biscuits.

Initially, the biscuits were big and fluffy, with a rich buttery aroma that got me hooked instantly. Suddenly on one of our visits, the taste I enjoyed so much disappeared and subsequently, they began to shrink.

Hence, after our membership expired, I didn't find reason enough to make any trips there since the biscuits had lost their appeal. However, after a long absence, we decided to have dinner there partly out of curiosity but mainly because my biscuit craving kicked in.

Well, it appeared the fried chicken had also suffered the same fate. Luckily, they still retained the crispy skin and juicy meat. It's the first time we tried the onion rings and found that it tasted kinda flat. With hindsight, we should have stuck to the cajun fries which had been pretty good and consistent.

On the other hand, the coleslaw and mashed potato were still as delish. I especially liked the thick and full-bodied gravy. Being savory and spicy, it was a great complement to the mash.

Although the biscuits had been less than satisfying for a long time, I was hard-pressed to completely avoid the joint. Guess I'm a real sucker for soft fluffy biscuits with sweet tangy strawberry jam!

Read the full review at http://thehungrybunnie.blogspot.com/2010/07/popeyes-louisiana-kitchen-chicken.html

We ordered the 2-Piece Set Meal ($7.40) served with a regular side dish and soft drink. I got the Spicy Chicken, (both thigh meat because I'm really not a fan of breast meat). The meat was juicy, succulent, moist and tender. Even if the portions have shrunk, the chicken here is still notably better and bigger than KFC's miserly portions. But The Colonel has one thing Popeyes doesn't. The "secret recipe" original flavour marinade. Popeyes' chicken skin is crispy and flavourful, but it just can't beat the "11 herbs and spices" used in The Colonel's "secret recipe".

Popeyes' Mashed Potatoes with Cajun Gravy (regular) is one of the best around in the fast food business. The potatoes are very ho-hum, nothing to praise about (I suspect it's the instant-mix type). But the gravy is really yummy. It's mildly spiced, rich, thick and luscious. I can taste paprika, cayenne, thyme and parsley in the gravy, herbs often used in Cajun cooking.

The fried chicken has a very unique taste and is different from other fast food outlets such as KFC, McDonalds etc. The cajun fries are a first to me in Singapore and a must-try! This franchise outlet has great value and the service of the staff is superb.

was there to pack lunch for my colleagues tdy.

our order was a relatively huge one. 3 x combo set meals which consists of 6 pcs chicken, 2 large side dishes, biscuits, seafood platter and 3 drinks per set meal.

the indian lady staff at the counter was rather impatient when serving us. when we asked her for an extra box so that we can seperate out our pcs of chicken so that it's easier for us to distribute to our various dept colleagues, she gave us a very stucked up face.

throughout the packing period of time, i didnt even see the smile on her face while serving us.

the biscuit wasnt available. and it was being replaced by corn instead. what a letdown.

tho the interior of the restaurant is spacious and it's def a good hang out place if you have craving for popeyes chicken, but there's def loads of room for improvement in their service level .

did i mention the spicy chicken that we order wasnt spocy at all. =(

I was having dinner with my family at Popeye's Chicken at Singapore Flyer last evening 21 June, 2009, Sunday, 7:30 PM.

While waiting to place my order at the counter, a man walked up with a plate of 3 pieces of fried chicken parts and told the waitress at the counter that his kid was unable to consume them as they were spicy and he hoped to change for non-spicy chicken parts.

Without any thoughts, the waitress TOSSED the 3 pieces of fried chicken parts BACK TO THE POOL OF CHICKEN PARTS waiting to be served to other customers.

This makes me wonder what are the safe food practices of fast food chains for returns. What if the chicken parts had been sneezed upon and then tossed back to the pool of fried chicken waiting to be served to other customers? What if the chicken parts had been touched with dirty hands and later served to other customers ?

With H1N1 situation that had reached pandemic level, doesn't the restaurant management enforce any hygiene standards ?

I WILL NOT return for anymore Popeye's Chicken. Irks me.

Heard a lot of good things about the Popeye’s at Changi but was too lazy to go all the way to the airport just to eat some chicken, decided to just go to the one at the Flyer, boy did I regret my decision.

First sign that it was a poor decision, I wanted to have lunch there, so I went in the middle of a hot afternoon, not having a car, I took the MRT to City Hall and walked from there, almost died from the heat in the process. The location is pretty out of the way.

Upon reaching the place, I was happy to see that the interior of the place was quite nice for a fast food chain but that feeling quickly vanished when I went to place my order. The staff looked like they wanted to kill themselves. I know this is a fast food place and not to expect anything from the service, but would it kill them to at least smile?

Ordered a 8 piece chicken, staff didn’t bother if I wanted Spicy or Mild, just assumed that I wanted Spicy, just great. Seeing the half dead expression on his face, I couldn’t summon the energy to ask for Mild either. It was my first time there and I had wanted to try a little of everything.

On the food, it was all right, nothing to write home about. I thought even KFC was better. It was quite tasteless to me, I can only imagine how the Mild tastes like. The biscuit was very dry and quite disgusting to me. Fries was also only average.

My wife mentioned fried chicken one evening and Popeyes came to mind, KFC serves stuff that is so far off to be called fried chicken. So one Sat, we made a trip to Singapore Flyer which is a nice corner of the Marina Boulevard, next to the sea and near the Grand Prix pit building.

I can understand why people complain about the service, the counter staff looked quite glum and i saw some of the tables not cleared. The restarant is located in a sunny corner of the Singapore Flyer bldg with glass walls on 2 sides which makes the place cheery and bright.

We ordered the 8 piece + 2 sides set for 3 adults. I haven't had such delicious fried chicken for a while! The chicken breast piece was surprising juicy. The cajun fries were also great.

After lunch we walked around the Singapore4 Flyer building, saw how the cylinder capsules rotate and were not keen to pay $30 to see the urban jungle and some construction sites. So we went to Marina Barrage after wards.

Food served is good, tasty but service like crap. Venue out of the way.

Okok.. it's a fastfood restaurant, what service~ When you're there, you'll understand.

The guy who served me looked like the floor manager (basically cos he's older, LOOKS like he's in-charge & wearing a different coloured polo tee). Ordered 2 sets of 2pcs chicken & a set of 4 piece combo. Knowing how sad the size of their chicken pieces can be, I asked if we could select the parts of the chicken (like most do at another popular fried chicken fastfood restaurant), he says "only give mixed". Fine. Made payment while our food and drinks were served. Asked if i could switch 2 of the 8 pieces we had to mild flavoured , he says "all mild, only mild left". WHAT! Then why give me an option on the menu & why didn't he inform me right from the start? (I could be there only for the spicy chicken).

A little sign at the cash register said to expect a receipt and to call a hotline to feedback if we didn't get one. I had to ASK for mine. I would call to "feedback" if only he wore a name tag. Finally I looked down at my tray, I saw 4 cups of coke. Did he ask if i wanted coke? no... I CAN NOT take caffeine at night! I didn't even bother asking. i had a feelin he'd tell me "pour already, cannot change".

Not one smile, not one greeting, not one apology, not one word of gratitude or see you again. Disgusted! Disappointed... Now I know why they dont wear tags.

Another thing I'd like to point out. Notice that the average of a 4 piece meal (i.e. price divided by 4) is more than the average of a 3 piece meal, more than that of a 2 piece. Strange isn't it. I think I'd buy 2 sets of 2 piece meal, and get my 4 pieces plus 2 sides plus 2 drinks.