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64%100%87 votes

PS. Cafe (Palais Renaissance)

AustralianWestern
PS Cafe is located on the second level of Palais Renaissance and speciailises in homemade cakes such as chocolate fudge cakes, sticky date cake, pecan pie, florida key lime pie as well as coffee.

Mon - Thu: 09:30 - 00:00

Sun: 09:30 - 00:00

Fri - Sat: 09:30 - 01:00

Eve of PH: 09:30 - 01:00

+65 68872207
$42 based on 87 submissions
Lunch (34 votes), Brunch (29 votes), Chillout (28 votes)
AlexAndClara

4/5

Food was great. Value for money. Potion was large. Waiters & waitresses were mainly trainees but they did a a great job at their level. Love the ambience. 

The HGW community like this place for...

  • cakes5 votes
  • Truffle Oil Skinny Fries3 votes
Community submitted Favourites:
Overall
Based on 87 votes
Food/Drink
Value
Ambience
Service
15 Nov 2014 • 1 review • 0 follower

Bad & Biased Services

Can't help but to agree with the few reviews on bad & biased services with PS Cafe.

I am a fan for PS Cafe & usually recommend them for any coffee breaks, lunches & dinners.

It was a couple of months back i visited the Paragon outlet for my usual coffee & dessert, was served with melted ice cream with my cake & was told is it like that, However when an ang-mo came seated next to us ordered the same dessert, the ice cream was perfect.

2 week ago i had lunch at the Palais Renaissance, when ask for service, the waiter didn't even bother to response with an eye contact but just put up hand like the "talk to hand" sign.

No doubt the food is quite decent, but it will cost about $70 per head for a main course, dessert & coffee. Unless have crazing otherwise i will not get there again.

I strongly suggest all willing to pay diners to try other cafes & hopefully with a better dinning experience.

29 Mar 2014 • 4 reviews • 0 follower

Biased Service

Just realised many people have commented about the service. Yes, indeed the service is terrible and the standard of service depends on who you are.

When we saw for warm water, the waitress actually rolled her eyes before acting on it. & she kept asking to clear our plates when we were obviously not done eating. This same waitress, when taking orders or attending to a Caucasian couple, she actually squat down (the couple was just beside my table and this waitress did this for the 3/4 times she was at their table)

I definitely wouldnt want to visit again if the service is so biased.

Food wise was okay, although i do not find them really value for money. But the ambience made up for it. Soup was about 15, mains were above 25. The truffle fries come in a very big plate, as good as a main. Suggest to share a main and a truffle fries if dining in a pair.
18 Mar 2014 • 1 review • 0 follower

THEY TURN CUSTOMERS AWAY BASED ON THEIR DISCRIMINATORY PREFERENCE!!

We arrived at 10 minutes to 12pm i.e. 11.50pm. They told me to wait to be seated. Then a waiter with Filipino accented english comes to tell me the only available seating they have is outside in the hot sun but seeing as i was pregnant(heavily) he had the cheek to add that he doubted I would want that table in the hot sun anyway. I said "the cafe is empty now, surely you are not fully booked at this instant" to which he coyly replied "oh not now but we expect to be between 12.15 to 12.30pm so unless you can finish your meal by then, we do not have a seat for you". to which I declined politely at his rude, condescending and arrogant manner. Since my custom/patronage/money wasn't good enough for them I shall take my business elsewhere never to return. I am pretty sure they will go bankrupt if they think they can be selective and exclusive in Singapore- wake up! you are only p.s. cafe not fortnum and masons and even they don't have walk-in customer discrimination! Ungracious Singapore is obviously prevalent in the service industry here at PS. Cafe Palais. I am not the only one who has received this treatment at PS. Cafe Palais but I am quite sure I am one of the few who will write about it. I would have spent $60 sgd exlc of GST for lunch but they did not want my patronage.
11 Mar 2014 • 1 review • 0 follower

very very bad service. Staffs are very rude

Service  very bad, most of the service staffs are very impolite. Overall i should said they are very rude. Food wise so so only.  Not worth a try.

11 Jan 2014 • 1 review • 0 follower

4/5

Food was great. Value for money. Potion was large. Waiters & waitresses were mainly trainees but they did a a great job at their level. Love the ambience.