Mon - Fri: 12:00 - 23:30
A seafood restaurant with a branches all over Singapore, this restaurant also offers dim sum, incorporating their speciality of fresh seafood. Try their chili crab pau among their other dishes like siew mai and flaky char siew pastry.
My frens n I hv rather high expectation on service level. Service was good in the beginning upon arrival. When we wanted to order soft drinks n call for the bill, it was tough getting the attention of service staff. There are many service staff on duty but their vision is limited to nearby areas. The black pepper crab was tasty. My fren find the creamy custard prawn a bit sweet n mee goreong a bit dry but I find them ok. Overall, food standard is not bad.
Been there in early Jan 2014 for a birthday celebration. Food was so-so and service was slow.
We decided to give it a try again in early Feb (mainly because we couldn't get a table at Jumbo Seafood). Service was super slow this time, and food quality was worse. The chili crab, kangkong and mee goreng were very disappointing, and many zhi-char stalls can produce much better food than this)! This being CNY period, the prices were exhorbitant. Totally not worth a cent.
We have decided to write off this chain of restaurants.
We visited Red House Seafood this evening because it was the least busy restaurant in the area; We don't mind the standard of food as we wanted a touch-and-go dinner with Salted Egg Crab, Kang Kong, E-Fu noodles & Mee Goring. Waited 40+ minutes at the table when at least three groups of diners who came later were served but not ours. The bespectacled supervisor's service attitude was arrogant and poor. We finally gave-up on waiting and asked for the bill for my glass of half-drank beer. To our surprise, no one attended to us. We complained to the branch manager on the ground floor who told us that there is nothing he can do for us…
Red House Seafood is a disappointment!
The family had a brilliant time with excellent local food at the East Coast Hawker Centre which the diners were treated with respect and prompt service!