after reading about the sad reviews here, all i can say: "This is a bar so expect lousy service and not really good food" Wah-haha... Just joking!

I have been here 4 times and to be fair, never encountered any mishaps on service. My orders are taken promptly, served within 5 minutes. Only that the happy hour they will not hold and knowing it is alfresco it will turn flat soon. Pls hold the HH till i finish okie...

The beers are the star here. The boss learnt about home brews in S.Africa and carried his passion to brew to the States den back to SG. He has recently added to his offerings total now is 8 brews but my personal favs are Monster Green (1 pint $7/$11)which has added spirulina for the green color- light and crisp and refreshing! 5.5% alc. The other is Summer Ale 4.5% alc, a bit hoppy and bitter yet deliciously fresh to cool down on a hot summer's day.

The regular food here (eg salad, burgers, lamb rack) are quite expensive for bar grub (12-28+) but the mini bites are oki. The veggie spring rolls ($6) are a good bite bite. My fav is the Calamari ($9) which are lightly coated in a batter seasoned with oregano which makes me want to eat all the fried crispy batter!

Just go for the beers, drink and be happy... Go else where for food which will be better served though.

5/06/08 (Thursday)

It was a great night out at RedDot BrewHouse with my sister and brother-in-law.This is my 2nd visit to the restaurant and both episodes had been pleasant. Therefore, it comes as a surprise to read a fair bit of negative review regarding the place. Nevertheless, constructive feedback, if taken positively, can help twig service loopholes that at times are unavoidable.

Back to dinner night. Service was prompt and the servers were attentive. Warm greetings upon reaching the entrance (had to climb a flight of stairs to get there). We were quickly lead to a table on the lower deck. At one glance, the restaurant was half filled. A good sight at 8pm on a weekday. Food and Beer Menus were presented immedaitely and water was served without asking. Even better was that throughtout the night,water was refilled regularly without the need to ask.

Staffs were always within sight and we were able to catch their attention easily. They were helpful with suggestions to the beer and food items. Drinks came quickly and correctly.

Food was ok but as previous review, the timing can be improved. My order of cod came fairly quickly. But the pork rack and marble beef arrived after 15 and 20min respectively. Sure, food may not be able to arrive together but 20mins is a big different. Or maybe, I'm just a fast eater :p

Overall, it was a good experience. The environment was peaceful and quiet. Beer selection was limited but tasted great.

Went to Red Dot for dinner last night (Wednesday) with friends, and after reading other reviews, was pleasantly surprised and I experienced none of the problems mentioned!

Staff were friendly and attentive, drinks arrived quickly and were correct, water was refilled without even asking and they had no problem accommodating us when we wanted to change tables.

Now to the food, everyone was quite pleased. N enjoyed his Pumpkin lasagne although he thought the portion was a little small. P loved his Taiatelle e fungi and was happy it wasn't too creamy, W had the cod, which looked delicious but came on a ridiculously huge platter for such a small portion (which could have done with a side dish other than tomato). I had the Calzone, which was delicious, my only complaint being it wasn't exactly a calzone and tasted exactly like a pie filled with beef mince, onion and tomato gravy - but still very yummy!

Only other complaint was that all meals came out at different times, with mine being left to very last and N had almost finished his lasagna before I could even start mine!

Other than that, atmosphere was great and the beers were delicious!

I went with my frens on friday night for a gathering at this so called happening place.

We reserve a table for 8 and requested to add an additional seat for one as a fren can make it last minute. Lady at the next table show a disgusted look and say NO WAY! in the first place there is a big gap and enough for a chair to be placed there.

So we requested to change to another table..meanwhile some of the food we ordered is here so we started shifting and my frens cant eat as there are no proper cultaries, we waited for another 20 mins and started waving for attention before we get few forks and knives.

Half of us almost finished eating the food and drinks for my other frens were not even here and we ask why the wait for the beer and they give us a look saying there wasnt any orders in the system! so we ordered another time and still the drinks were not here! We almost fainted cant imagine the service level of this place. During all this while there are waiters going around shouting out who ordered any Pizzas? We were thinking aloud are we actually eating at the Hawker Centre?

Disgusted we requested to talk to the Manager and again waited another 20 mins and still NO one attend to us and all the waiters/waitress just zoom pass our table treating us like invisible! All these while the drinks are not here and the food still not here!

Everyone get very angry and one of my fren went over to the cashier and suppose there is one lady standing there with a different colour top, I think she is the manager, no name tags or whatsoever to identify them. My fren started demanding what kind of service is that! That lady simply give us a "couldnt be bother look" and say sorry abt that we have already give a jug of beer as a complimentary (but sorry there wasnt even one at all) but we mentioned its not about the beer! its your service! She just give us a standard answer say there was no order in the system! The worst is she dun even know what we ordered and ask my fren wat she eat! My fren just say i ate nothing! So my other gal fren just say since we ate nothing we dun have to pay for any thing! The manager SAY YOU GUYS CAN GO OFF!
SO ALL OF US STOMP OFF SPOLIT OUR GATHERING AND FRIDAY NITE!

Just a warning..dun go to this place unless you have super good patience!

What a shame. I really admire the passion of the guy who set this place up - his beers are fantastic, the place has been beautifully designed, the food is pretty good, the service.....well.
After sitting down (my wife, daughter and my dad) it took 5 minutes to get a menu and 15 minutes (5 sitting patiently, 5 fidgeting around trying to catch someone's eye, 5 waving frantically like someone drowning in the sea) to place a drinks order.
The place was very busy, but nevertheless it took nearly 30 minutes to get two of the four drinks, and even then only because we managed to get the waiter over and threatened to leave immediately. He then took another 10 minutes to bring the other two drinks, claiming they were "changing the barrel".
"But my daughter wants a Sprite and she's been sitting here nearly an hour, are you changing the Sprite barrel too?" my wife asked.
The food (when it arrived) was good, but we were all so angry by then it didn't matter. Any enjoyment we would have experienced had melted away a long time before.
You have to ask the question: why spend so much money setting a place up, then give no attention to the skills of the people staffing it? It's false economy.