Tony Thatcher G •
09 Oct 2014 • 1 review • 0 follower
The photos shown outside the restaurant front depicts the word "buffet" with photos thick waygu beef. After being seated and asking the waygu beef, we told that we had to "add-on" several dollars per pax for it(apparently it is not included in the buffet price of $32).
The same staff who brought us in also told us that the drinks were free flow. After ordering a round of drinks, we were told by another staff that the drinks are chargeable every round except for the green tea which is free flow. However, the "free-flow" green tea is not complimentary nor included in the buffet too ($7 per pax).
All in all, 2 of us spent $100 for a $32/pax buffet after all the "hidden charges".
Many of the staff members were also rude, not approachable and did not know their menu well. The choice of food for the "basic $32 menu" only contains 14 food items. Seafood items were not fresh either.
We were left feeling very cheated and disappointed. It's even more shocking to know that Rocku belongs to the parent company Creative Eateries. We expected more than this.