28 Sep 2014 • 2 reviews • 0 follower
Arrived for lunch, at which time we were told there were no more burgers. Given the already limited menu, this was clearly code for "you can only have pizza and sides". Portions were not large and when we wanted to order a second pizza we were told there was only one large pizza left, which we quickly ordered, thus depriving some other unsuspecting customer. The explanation for the lack of food was that the restaurant tries to keep food fresh for each meal service - not sure what this means, since HGW shows the restaurant is open on Sunday from 9am to midnight so I'd have expected food to be available all day. Plus, we had made a reservation so it's not like the restaurant didn't know more people were arriving. To compound the lack of food, the airconditioning was not working on a sweltering day. Service was reasonable but the only attempt at service recovery was an offer of ice water. We are polite people who don't whine and we made a valiant attempt to sweat through the meal but the standard of the food (ordinary) and everything else about the experience made me wish we had gone somewhere else instead. First and last time at this place.