Nicholas Eu Heng •
24 Dec 2014 • 38 reviews • 0 follower
Well, as you all would have guessed what I would say next, the experience was an utter nightmare. I am referring to the new outlet at east coast park.
First of all, when we started looking at the menu, there were not much choices to choose from. After we ordered our food, things got worse. Just a simple liter of plain water took about 1/2 hour to arrive! They charged it at $1 per liter. And, it took another 1/2 hour for most of our food to arrive, which tasted just AVERAGE. We were not expecting that at all! After we ate, we noticed that one of my family member's dish had not arrived yet! We were shocked and we told one of the staff to check if the Chef was preparing our order. To our horror, the chefs have forgotten my family member's order, which was carbonara, due to "some problems in the kitchen" (I got a feeling this reason was just an excuse). My family member became frustrated and he cancelled the order, asking for the bill immediately without eating his lunch at all!
This has been a frustrating and upsetting experience for us as a family and I feel that good food should come with good service, and these two criteria were far from reach In this cafe we went. It turned out to be more bullshitting than we thought it would be. Nothing had been worth it in this cafe. I strong suggest that none of you should go to the St Marc cafe in East Coast Park. According to the other reviews, it looks like the vivocity brunch is much better :)