I had the most horrible dinner experience at Sakura Clementi Woods Park this evening. We arrived at 6:51pm and paid a total of $56 for buffet dinner for two pax. The restaurant was not even half full and there were approximately a total of 50 pax at that time. Went to get some water and there was no ice available. I asked the young girl behind the counter where i could get some ice and she said in a very rude and stern voice: "Can you wait for 5 mins!?!" I left that alone and went upstairs to get some salad and sashimi. 
 
The salad counter was totally bare and so was the sushi counter. We took what ever was left and went over to the dim sum counter. All the baskets were empty except for the tau sar pao. We took whatever was left and went to our table to eat. 
Next I went over to the soup and charwanmushi counter. The three steaming trays were totally empty with not a bowl of anything in sight. The desert pots were almost empty and the contents were all thick and dried up at the bottom. I went over to the cooked food counter and most of the trays were either removed or empty as well. 
 
Totally frustrated, I asked to see the manager. Jowiel came and i pointed to him that almost 80% of all the dishes in the restaurant were empty and not replenished. He then asked me what dish was it that I wanted. I said I would like to have the complete choice as that is why we went to a buffet restaurant. Jowiel then told me rudely that I had better be able to finish all the food if I wanted them all. I told him that I didn't want to eat left over scraps of food and that they should replenish the dishes on time. 
 
He also said that nobody else complained and why should I? Your restaurant is a scam by not providing the spread you advertise and you should offer a refund. I am totally flabbergasted with the attitude of the manager and staff of Sakura and I will NEVER visit this outlet again.

I have always been to Sakura whenever I want to have buffet. Over the past few years I think the place is great value and the food though not amazing but it great value.

Yesterday I bring my wife to Sakura after a year not being there. There are some food that is ok, however there are some that is badly done.

Salmon at the western section, after biting it I find it's taste to be very strange and doesn't taste like fish. After leaving the fish on my table for 10 minutes while I chomp on other food, the fish suddenly turns smelly!

The stir fried beef that was cooked on the spot was also cooked to a state with a bit burnt and dry.

The herbal chicken soup comes with a chicken wing + feather!

The other food they have is fine and some was good.

Hope yesterday was just a hiccup for them as they have been bringing great value for buffet to my life. However based on what I experience yesterday, the experience is not good and I have to give the recommendation the way it should be.

There is a large variety for food to choose from and one special thing about this place is that there are two floors and is located in a park, Clementi woods. After dining there, i would recommend going to the nearby West Coast Park for a walk although it is not as big as East Coast Park but it is quite quiet which is good for couples and group of friends.