17 Apr 2014 • 1 review • 0 follower
DO NOT WASTE YOUR MONEY.
My friends and I went to the Dhoby Ghaut branch on 17 April 2014 for dinner. Everything was horrible. The food looked extremely unappetising and I'm honestly quite concerned avout the hygiene. Raw foods were served (sashimi and sushi) but there were flies around so just looking at it made me lose my appetite. Moreover the plate clearing area was right in front of the restaurant near the food! The stench of the dirty area permeated our table. The dessert area was so awful because it was warm and humid, I felt like all the desserts was literally festering in the heat. I was so turned off. (Usually I go for the desserts first.) The floor was also very sticky! Like did they not mop it at all! And they were cleaning the kitchen area during dining hours so the dessert area was flooded. Not considerate for the diners at all!
The variety was so limited, it cannot be called an international restaurant at all. The portions of cooked meat were so measly, like if you ordered bulgogi, only one skewer of meat would be served. And the quality of the food was meagre. The seafood was not fresh, the sushi was crispy from the amount of time it's been sitting there, and the rest of the food was stale. Especially the raw seafood which was not kept cold! Totally below average. In fact, the most delicious thing there was the Milo because it came out of the coffee machine.
The staff was slow in clearing our plates, so our table was overflowing with used plates. This happened even when the restaurant was 30% full near closing time. It was impossible to get the staff's attention even after I waved frantically, so I just gave up wasting my energy.
Honestly, the only reason why we even stayed was because we payed $36/pax (w GST) BEFORE we came in and saw the miserable state of affairs. We tried to eat as much as we could to redeem our money's worth but we got more and more disappointed with every minute we stayed.
In short, if it was possible to give this restaurant negative stars, I would give it negative 5. So disappointed. I would have spent that much money on quality hawker food or even other hotel buffet restaurants out there.
Again, I repeat, DO NOT WASTE YOUR MONEY.
I will be emailing this review to the manger of the Sakura chain.