Information

Address
#08-09/10/11, Orchard Central, 181 Orchard Road, 238896
Asian, Fusion, Japanese
+65 68846884
+65 68846760

Mon - Fri: 11:00 - 15:00

Mon - Fri: 18:00 - 22:00

Sat - Sun: 11:30 - 22:30

$27 based on 29 submissions
After Work (9 votes), Buffet (9 votes), Cheap Eat/Budget (5 votes) ...

Shabu Sai, an authentic Japanese restaurant that serves all-you-can-eat Shabu-Shabu and Sukiyaki buffet, is poised to present a delightful dining experience at affordable prices at its premium location in Orchard Central.

What others are eating here

Hotpot and meat
Hotpot and meat
Soft-served ice-cream
Soft-served ice-cream
Entrance
Entrance
Hotpot
Hotpot

Latest Review for Shabu Sai

Overall RatingBased on 27 reviews
Food/Drink3.2
Value3
Ambience2.9
Service2.5
Most helpful review:

Good service with good food but restricted dining time

Food/Drink 4| Value 4| Ambience 4| Service 5
Total Review: 1

They are having great food and service which i really felt, but the only unplasant thing which i encountered is the rushing and restricted time for dining.

as Steamboat need time to cook and boil, but we are given only a period of time to dine, seriously cery rush and stress and the service staff keep walking to our table and update us how much time left etc.

If Shabu Sai can really improve on this issue, overall Shabu Sai is a great place for dining in every area.

Hope there isn't any restriction time for either lunch or dinner.

I felt that the diner will know their limit of time while dining in Shabu Sai.

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food is good but service is bad

Food/Drink 3| Value 4| Ambience 3
Total Reviews: 2

The streamboat only 90mins and have to leave on time. Or else, the waitress will chase you to leave. This streamboat was recommended by one of my friend. So we came and tried it out. I was enjoy steamboat with my friends,we did not notice already 90mins till the waitress came and off the streamboat. We thought can stay awhile for ice cream yet the waitress every 5 mins came to us, tell us time up and we have delay 5min,10mins and 15mins. There was no Q outside, still have a lot of space inside. We don't understand why want to chase us out faster like no table for others. End up spoilt our mood. My friend told me at suntec, they never chase customer, no idea why orchard central will chase customer go off. If want to enjoy steamboat, i will not recommend this place to my friends.

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Food is good but service is bad

Food/Drink 2| Value 2| Ambience 3| Service 1
Total Reviews: 3

Always enjoy having dinner at Suntec City Outlet of Shabu Sai. Even though we need to wait waiters to get served as they seem like short hand, they are nice and understandable.
 
 That's why we decided to try this Orchard Central outlet yesterday (28/09/15) lunch time and every good image we had with Shabu Sai was gone.
 
 At the time we get there, there is only 3 or 4 tables and the rest is empty. But we needed to wait like 5-10mins outside till show us the seat. Kitchen worker saw us, waved to server and they saw us but nobody bothers to allocate us a seat until one guy came.
 
 And then after we ordered, only meat came first and needed to wait long for soup to come again.
 
 Worst thing is that they are chasing us out like we're eating there for free. Keep coming and saying only 10 minutes left, 5 minutes left and time is up.
 When I get the doorstep of restaurant is already like 12 (as time i tapped my EZ Link Card at Somerset MRT is 11:53), wait for them to give us a seat and wait for soup and everything they don't even bother to count and tell us that our time is up at 1.10 and kept chasing us out.
 
 It would be the first and last visit to this Orchard central outlet. Food is still ok but I can't take their bad service at all. I can even get better service at hawker centre. Remember that the guy in charge is Indian guy named "Sutha".
 
 Even though I did enjoy Shabu Sai (Suntec City) everytime, my experience with Orchard Central outlet is really really bad.

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Food was not bad but meal was too rushed

Food/Drink 3| Value 3| Ambience 3| Service 3
Total Reviews: 611

It was a chilly evening because it rained the entire day, so when I met up with *Helen for dinner in town, we decided to go for Shabu Sai, for some Japanese hotpot that serves shabu-shabu and sukiyaki.

There were cooked food, mainly assortments of sushi and rolls. At SGD$24.99 per adult on a weekday night and SGD$29.99 on a weekend night, this shabu-shabu hotpot buffet concept was very worth it. The only catch was that upon entry, they informed that there was a time limit of one-and-a-half hours, meaning, you were supposed to wolf down your hotpot buffet dinner within an hour and a half.

We grabbed an assortment of mushrooms, vegetables, eggs, seafood and sushi back for cooking and consumption. The set itself consisted of three different types of meat - pork, chicken and beef. For each table, we could choose 2 soup base, and we chose Spicy for one, and Tonkotsu (pork bone) for the other.  The soup was good and the vegetables were fresh. The meat was tender; I was already full but just had to eat more of the really succulent strips of beef.

Finally, time for some palate-cooling dessert. The soft-served ice-cream came in vanilla flavour only, and there was hot fudge sauce, rainbow chips, raisins etc to add on. It was not bad - not too sweet, but lovely enough to make for a nice, simple dessert.

For full review and more detailed information, please feel free to visit:
http://thearcticstar.blogspot.sg/2015/06/dinner-at-shabu-sai-orchard-central.html

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