Information

Address
#08-09/10/11, Orchard Central, 181 Orchard Road, 238896
Asian, Fusion, Japanese
+65 68846884
+65 68846760

Mon - Fri: 11:00 - 15:00

Mon - Fri: 18:00 - 22:00

Sat - Sun: 11:30 - 22:30

Book a table
12:00
table available
13:30
table available
18:00
table available
19:30
table available
$26 based on 30 submissions
After Work (10 votes), Buffet (10 votes), Cheap Eat/Budget (6 votes) ...

Shabu Sai, an authentic Japanese restaurant that serves all-you-can-eat Shabu-Shabu and Sukiyaki buffet, is poised to present a delightful dining experience at affordable prices at its premium location in Orchard Central.

What others are eating here

Exterior
Exterior
Hotpot and meat
Hotpot and meat
Soft-served ice-cream
Soft-served ice-cream
Entrance
Entrance
  • Ice Cream 5 votes
  • Slice Meat (Beef, Pork, Chicken) 5 votes
  • Chicken) 4 votes
  • Pork 4 votes
  • Slice Meat (Beef 4 votes
  • Sukiyaki 4 votes
  • Soup 2 votes
  • spicy soup 2 votes
  • sushi 2 votes
  • Enoki Mushrooms 1 vote
  • Mushroom 1 vote
  • Shitake Mushrooms 1 vote
  • Soft-served ice-cream 1 vote

Latest Review for Shabu Sai

Overall RatingBased on 28 reviews
Food/Drink3.2
Value3
Ambience2.9
Service2.5
Most helpful review:

Satisfy my Shabu Shabu craving on a budget with decent quality of food

Food/Drink 4 | Value 5 | Ambience 3 | Service 4
Total Reviews: 29

The reasons why I revisit Shabu Sai, One, for the variety of food and for the quality of food. Also for their Sukiyaki broth and a meal there doesn't burn a hole in my pocket. My other gripe is that sometimes (especially peak meal hours) the staff may come over to inform that your buffet time is up. That's quite a turn off if you are enjoying your Shabu-Shabu. Read full review on gastronomy.sg

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food is good but service is bad

Food/Drink 3 | Value 4 | Ambience 3 | Service N/A
Total Reviews: 2

The streamboat only 90mins and have to leave on time. Or else, the waitress will chase you to leave. This streamboat was recommended by one of my friend. So we came and tried it out. I was enjoy steamboat with my friends,we did not notice already 90mins till the waitress came and off the streamboat. We thought can stay awhile for ice cream yet the waitress every 5 mins came to us, tell us time up and we have delay 5min,10mins and 15mins. There was no Q outside, still have a lot of space inside. We don't understand why want to chase us out faster like no table for others. End up spoilt our mood. My friend told me at suntec, they never chase customer, no idea why orchard central will chase customer go off. If want to enjoy steamboat, i will not recommend this place to my friends.

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Food is good but service is bad

Food/Drink 2 | Value 2 | Ambience 3 | Service 1
Total Reviews: 3

Always enjoy having dinner at Suntec City Outlet of Shabu Sai. Even though we need to wait waiters to get served as they seem like short hand, they are nice and understandable.
 
 That's why we decided to try this Orchard Central outlet yesterday (28/09/15) lunch time and every good image we had with Shabu Sai was gone.
 
 At the time we get there, there is only 3 or 4 tables and the rest is empty. But we needed to wait like 5-10mins outside till show us the seat. Kitchen worker saw us, waved to server and they saw us but nobody bothers to allocate us a seat until one guy came.
 
 And then after we ordered, only meat came first and needed to wait long for soup to come again.
 
 Worst thing is that they are chasing us out like we're eating there for free. Keep coming and saying only 10 minutes left, 5 minutes left and time is up.
 When I get the doorstep of restaurant is already like 12 (as time i tapped my EZ Link Card at Somerset MRT is 11:53), wait for them to give us a seat and wait for soup and everything they don't even bother to count and tell us that our time is up at 1.10 and kept chasing us out.
 
 It would be the first and last visit to this Orchard central outlet. Food is still ok but I can't take their bad service at all. I can even get better service at hawker centre. Remember that the guy in charge is Indian guy named "Sutha".
 
 Even though I did enjoy Shabu Sai (Suntec City) everytime, my experience with Orchard Central outlet is really really bad.

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