29 Sep 2015 • 3 reviews • 0 follower
Always enjoy having dinner at Suntec City Outlet of Shabu Sai. Even though we need to wait waiters to get served as they seem like short hand, they are nice and understandable.
That's why we decided to try this Orchard Central outlet yesterday (28/09/15) lunch time and every good image we had with Shabu Sai was gone.
At the time we get there, there is only 3 or 4 tables and the rest is empty. But we needed to wait like 5-10mins outside till show us the seat. Kitchen worker saw us, waved to server and they saw us but nobody bothers to allocate us a seat until one guy came.
And then after we ordered, only meat came first and needed to wait long for soup to come again.
Worst thing is that they are chasing us out like we're eating there for free. Keep coming and saying only 10 minutes left, 5 minutes left and time is up.
When I get the doorstep of restaurant is already like 12 (as time i tapped my EZ Link Card at Somerset MRT is 11:53), wait for them to give us a seat and wait for soup and everything they don't even bother to count and tell us that our time is up at 1.10 and kept chasing us out.
It would be the first and last visit to this Orchard central outlet. Food is still ok but I can't take their bad service at all. I can even get better service at hawker centre. Remember that the guy in charge is Indian guy named "Sutha".
Even though I did enjoy Shabu Sai (Suntec City) everytime, my experience with Orchard Central outlet is really really bad.